Menu
Reply
  • 7
  • 0
  • 0
Clarkeez
Joining in
74 Views
Message 1 of 2
Flag for a moderator

Random high ping

Hi there.

I think this may be my first post, so hey!

I've been using a different connection for a while but since returning to use my Virgin line I've noticed that in game I'm getting random lag spikes. After continued testing I've found that even normal pings randomly spike up to 2000ms or even time out.

I am connecting directly to the router via pure copper cat 6.

Here is a extract of a continued ping to my VPS in London which shows the spikes...

Spoiler
I've omitted some of the normal ping responses as I had to post under 20k characters
64 bytes from 139.162.243.201: icmp_seq=0 ttl=55 time=10.521 ms
64 bytes from 139.162.243.201: icmp_seq=1 ttl=55 time=12.005 ms
64 bytes from 139.162.243.201: icmp_seq=2 ttl=55 time=11.077 ms
64 bytes from 139.162.243.201: icmp_seq=3 ttl=55 time=12.465 ms
64 bytes from 139.162.243.201: icmp_seq=4 ttl=55 time=14.960 ms
64 bytes from 139.162.243.201: icmp_seq=5 ttl=55 time=8.945 ms
64 bytes from 139.162.243.201: icmp_seq=6 ttl=55 time=9.276 ms
64 bytes from 139.162.243.201: icmp_seq=7 ttl=55 time=11.286 ms
64 bytes from 139.162.243.201: icmp_seq=8 ttl=55 time=11.494 ms
Request timeout for icmp_seq 9
Request timeout for icmp_seq 10
64 bytes from 139.162.243.201: icmp_seq=9 ttl=55 time=2095.039 ms
64 bytes from 139.162.243.201: icmp_seq=10 ttl=55 time=1090.328 ms
64 bytes from 139.162.243.201: icmp_seq=11 ttl=55 time=191.597 ms
64 bytes from 139.162.243.201: icmp_seq=12 ttl=55 time=21.893 ms
64 bytes from 139.162.243.201: icmp_seq=13 ttl=55 time=12.569 ms
64 bytes from 139.162.243.201: icmp_seq=14 ttl=55 time=10.641 ms
64 bytes from 139.162.243.201: icmp_seq=15 ttl=55 time=11.324 ms
64 bytes from 139.162.243.201: icmp_seq=16 ttl=55 time=30.731 ms
64 bytes from 139.162.243.201: icmp_seq=17 ttl=55 time=11.557 ms
64 bytes from 139.162.243.201: icmp_seq=94 ttl=55 time=11.406 ms
64 bytes from 139.162.243.201: icmp_seq=95 ttl=55 time=8.907 ms
64 bytes from 139.162.243.201: icmp_seq=96 ttl=55 time=12.932 ms
64 bytes from 139.162.243.201: icmp_seq=97 ttl=55 time=14.614 ms
64 bytes from 139.162.243.201: icmp_seq=98 ttl=55 time=8.914 ms
64 bytes from 139.162.243.201: icmp_seq=99 ttl=55 time=9.342 ms
64 bytes from 139.162.243.201: icmp_seq=100 ttl=55 time=270.413 ms
64 bytes from 139.162.243.201: icmp_seq=102 ttl=55 time=10.366 ms
64 bytes from 139.162.243.201: icmp_seq=103 ttl=55 time=8.487 ms
64 bytes from 139.162.243.201: icmp_seq=104 ttl=55 time=13.443 ms
64 bytes from 139.162.243.201: icmp_seq=105 ttl=55 time=9.898 ms
64 bytes from 139.162.243.201: icmp_seq=106 ttl=55 time=12.269 ms
64 bytes from 139.162.243.201: icmp_seq=112 ttl=55 time=99.734 ms
64 bytes from 139.162.243.201: icmp_seq=124 ttl=55 time=10.910 ms
64 bytes from 139.162.243.201: icmp_seq=125 ttl=55 time=10.324 ms
64 bytes from 139.162.243.201: icmp_seq=126 ttl=55 time=11.084 ms
64 bytes from 139.162.243.201: icmp_seq=127 ttl=55 time=11.583 ms
64 bytes from 139.162.243.201: icmp_seq=128 ttl=55 time=12.472 ms
64 bytes from 139.162.243.201: icmp_seq=129 ttl=55 time=1914.486 ms
64 bytes from 139.162.243.201: icmp_seq=130 ttl=55 time=910.760 ms
64 bytes from 139.162.243.201: icmp_seq=131 ttl=55 time=13.380 ms
64 bytes from 139.162.243.201: icmp_seq=132 ttl=55 time=24.264 ms
64 bytes from 139.162.243.201: icmp_seq=133 ttl=55 time=12.236 ms
64 bytes from 139.162.243.201: icmp_seq=134 ttl=55 time=15.617 ms
64 bytes from 139.162.243.201: icmp_seq=135 ttl=55 time=10.499 ms
64 bytes from 139.162.243.201: icmp_seq=136 ttl=55 time=10.521 ms
64 bytes from 139.162.243.201: icmp_seq=137 ttl=55 time=9.730 ms
64 bytes from 139.162.243.201: icmp_seq=138 ttl=55 time=12.043 ms
64 bytes from 139.162.243.201: icmp_seq=139 ttl=55 time=11.555 ms
64 bytes from 139.162.243.201: icmp_seq=140 ttl=55 time=11.722 ms
64 bytes from 139.162.243.201: icmp_seq=180 ttl=55 time=10.028 ms
64 bytes from 139.162.243.201: icmp_seq=181 ttl=55 time=10.504 ms
64 bytes from 139.162.243.201: icmp_seq=182 ttl=55 time=10.730 ms
64 bytes from 139.162.243.201: icmp_seq=183 ttl=55 time=10.462 ms
64 bytes from 139.162.243.201: icmp_seq=184 ttl=55 time=12.753 ms
64 bytes from 139.162.243.201: icmp_seq=185 ttl=55 time=9.327 ms
64 bytes from 139.162.243.201: icmp_seq=186 ttl=55 time=8.988 ms
64 bytes from 139.162.243.201: icmp_seq=187 ttl=55 time=11.721 ms
64 bytes from 139.162.243.201: icmp_seq=188 ttl=55 time=18.158 ms
64 bytes from 139.162.243.201: icmp_seq=189 ttl=55 time=916.302 ms
64 bytes from 139.162.243.201: icmp_seq=190 ttl=55 time=20.651 ms
64 bytes from 139.162.243.201: icmp_seq=191 ttl=55 time=12.474 ms
64 bytes from 139.162.243.201: icmp_seq=192 ttl=55 time=10.016 ms
64 bytes from 139.162.243.201: icmp_seq=193 ttl=55 time=8.304 ms
64 bytes from 139.162.243.201: icmp_seq=194 ttl=55 time=15.085 ms
64 bytes from 139.162.243.201: icmp_seq=195 ttl=55 time=9.421 ms
64 bytes from 139.162.243.201: icmp_seq=196 ttl=55 time=11.339 ms
64 bytes from 139.162.243.201: icmp_seq=197 ttl=55 time=12.755 ms
64 bytes from 139.162.243.201: icmp_seq=198 ttl=55 time=12.408 ms
64 bytes from 139.162.243.201: icmp_seq=199 ttl=55 time=10.563 ms
64 bytes from 139.162.243.201: icmp_seq=200 ttl=55 time=9.101 ms
64 bytes from 139.162.243.201: icmp_seq=201 ttl=55 time=11.144 ms
64 bytes from 139.162.243.201: icmp_seq=202 ttl=55 time=11.001 ms
64 bytes from 139.162.243.201: icmp_seq=212 ttl=55 time=11.281 ms
64 bytes from 139.162.243.201: icmp_seq=213 ttl=55 time=9.482 ms
64 bytes from 139.162.243.201: icmp_seq=214 ttl=55 time=12.358 ms
64 bytes from 139.162.243.201: icmp_seq=215 ttl=55 time=9.317 ms
64 bytes from 139.162.243.201: icmp_seq=216 ttl=55 time=12.597 ms
64 bytes from 139.162.243.201: icmp_seq=217 ttl=55 time=9.713 ms
64 bytes from 139.162.243.201: icmp_seq=218 ttl=55 time=11.474 ms
Request timeout for icmp_seq 220
64 bytes from 139.162.243.201: icmp_seq=219 ttl=55 time=2548.555 ms
64 bytes from 139.162.243.201: icmp_seq=220 ttl=55 time=1545.777 ms
64 bytes from 139.162.243.201: icmp_seq=221 ttl=55 time=542.050 ms
64 bytes from 139.162.243.201: icmp_seq=222 ttl=55 time=19.862 ms
64 bytes from 139.162.243.201: icmp_seq=223 ttl=55 time=22.642 ms
64 bytes from 139.162.243.201: icmp_seq=224 ttl=55 time=17.040 ms
64 bytes from 139.162.243.201: icmp_seq=225 ttl=55 time=10.521 ms
64 bytes from 139.162.243.201: icmp_seq=226 ttl=55 time=11.990 ms
64 bytes from 139.162.243.201: icmp_seq=227 ttl=55 time=9.147 ms
64 bytes from 139.162.243.201: icmp_seq=228 ttl=55 time=10.841 ms
64 bytes from 139.162.243.201: icmp_seq=229 ttl=55 time=11.764 ms
64 bytes from 139.162.243.201: icmp_seq=230 ttl=55 time=52.824 ms
64 bytes from 139.162.243.201: icmp_seq=241 ttl=55 time=47.339 ms
64 bytes from 139.162.243.201: icmp_seq=242 ttl=55 time=44.120 ms
64 bytes from 139.162.243.201: icmp_seq=243 ttl=55 time=42.509 ms
64 bytes from 139.162.243.201: icmp_seq=244 ttl=55 time=39.396 ms
64 bytes from 139.162.243.201: icmp_seq=245 ttl=55 time=37.276 ms
64 bytes from 139.162.243.201: icmp_seq=246 ttl=55 time=30.552 ms
64 bytes from 139.162.243.201: icmp_seq=247 ttl=55 time=25.264 ms
64 bytes from 139.162.243.201: icmp_seq=248 ttl=55 time=23.505 ms
64 bytes from 139.162.243.201: icmp_seq=249 ttl=55 time=1626.202 ms
64 bytes from 139.162.243.201: icmp_seq=250 ttl=55 time=621.572 ms
64 bytes from 139.162.243.201: icmp_seq=251 ttl=55 time=25.618 ms
64 bytes from 139.162.243.201: icmp_seq=252 ttl=55 time=26.059 ms
64 bytes from 139.162.243.201: icmp_seq=253 ttl=55 time=9.608 ms
64 bytes from 139.162.243.201: icmp_seq=254 ttl=55 time=12.087 ms
64 bytes from 139.162.243.201: icmp_seq=255 ttl=55 time=9.709 ms
64 bytes from 139.162.243.201: icmp_seq=256 ttl=55 time=11.731 ms
64 bytes from 139.162.243.201: icmp_seq=257 ttl=55 time=8.641 ms
64 bytes from 139.162.243.201: icmp_seq=258 ttl=55 time=9.027 ms
64 bytes from 139.162.243.201: icmp_seq=259 ttl=55 time=11.783 ms
64 bytes from 139.162.243.201: icmp_seq=260 ttl=55 time=11.029 ms
64 bytes from 139.162.243.201: icmp_seq=261 ttl=55 time=11.764 ms
64 bytes from 139.162.243.201: icmp_seq=262 ttl=55 time=56.027 ms
64 bytes from 139.162.243.201: icmp_seq=263 ttl=55 time=36.167 ms
64 bytes from 139.162.243.201: icmp_seq=264 ttl=55 time=9.952 ms
64 bytes from 139.162.243.201: icmp_seq=274 ttl=55 time=9.970 ms
64 bytes from 139.162.243.201: icmp_seq=275 ttl=55 time=11.052 ms
64 bytes from 139.162.243.201: icmp_seq=276 ttl=55 time=12.564 ms
64 bytes from 139.162.243.201: icmp_seq=277 ttl=55 time=12.205 ms
64 bytes from 139.162.243.201: icmp_seq=278 ttl=55 time=11.937 ms
64 bytes from 139.162.243.201: icmp_seq=279 ttl=55 time=26.687 ms
64 bytes from 139.162.243.201: icmp_seq=280 ttl=55 time=811.324 ms
64 bytes from 139.162.243.201: icmp_seq=281 ttl=55 time=20.598 ms
64 bytes from 139.162.243.201: icmp_seq=282 ttl=55 time=16.637 ms
64 bytes from 139.162.243.201: icmp_seq=283 ttl=55 time=9.229 ms
64 bytes from 139.162.243.201: icmp_seq=284 ttl=55 time=11.764 ms
64 bytes from 139.162.243.201: icmp_seq=285 ttl=55 time=10.054 ms
64 bytes from 139.162.243.201: icmp_seq=300 ttl=55 time=11.336 ms
64 bytes from 139.162.243.201: icmp_seq=301 ttl=55 time=10.894 ms
64 bytes from 139.162.243.201: icmp_seq=302 ttl=55 time=11.244 ms
64 bytes from 139.162.243.201: icmp_seq=303 ttl=55 time=12.605 ms
64 bytes from 139.162.243.201: icmp_seq=304 ttl=55 time=9.926 ms
64 bytes from 139.162.243.201: icmp_seq=305 ttl=55 time=10.455 ms
64 bytes from 139.162.243.201: icmp_seq=306 ttl=55 time=11.149 ms
64 bytes from 139.162.243.201: icmp_seq=307 ttl=55 time=9.049 ms
64 bytes from 139.162.243.201: icmp_seq=308 ttl=55 time=18.112 ms
64 bytes from 139.162.243.201: icmp_seq=309 ttl=55 time=2045.560 ms
64 bytes from 139.162.243.201: icmp_seq=310 ttl=55 time=1040.872 ms
64 bytes from 139.162.243.201: icmp_seq=311 ttl=55 time=60.821 ms
64 bytes from 139.162.243.201: icmp_seq=312 ttl=55 time=25.532 ms
64 bytes from 139.162.243.201: icmp_seq=313 ttl=55 time=29.743 ms
64 bytes from 139.162.243.201: icmp_seq=314 ttl=55 time=9.060 ms
64 bytes from 139.162.243.201: icmp_seq=315 ttl=55 time=9.677 ms
64 bytes from 139.162.243.201: icmp_seq=316 ttl=55 time=10.036 ms
64 bytes from 139.162.243.201: icmp_seq=317 ttl=55 time=10.641 ms
64 bytes from 139.162.243.201: icmp_seq=318 ttl=55 time=12.662 ms
64 bytes from 139.162.243.201: icmp_seq=319 ttl=55 time=11.956 ms
64 bytes from 139.162.243.201: icmp_seq=330 ttl=55 time=11.846 ms
64 bytes from 139.162.243.201: icmp_seq=331 ttl=55 time=30.913 ms
64 bytes from 139.162.243.201: icmp_seq=332 ttl=55 time=10.005 ms
64 bytes from 139.162.243.201: icmp_seq=333 ttl=55 time=11.141 ms
64 bytes from 139.162.243.201: icmp_seq=334 ttl=55 time=10.707 ms
64 bytes from 139.162.243.201: icmp_seq=335 ttl=55 time=43.431 ms
64 bytes from 139.162.243.201: icmp_seq=336 ttl=55 time=10.991 ms
64 bytes from 139.162.243.201: icmp_seq=337 ttl=55 time=11.431 ms
64 bytes from 139.162.243.201: icmp_seq=338 ttl=55 time=2198.369 ms
64 bytes from 139.162.243.201: icmp_seq=339 ttl=55 time=1196.322 ms
64 bytes from 139.162.243.201: icmp_seq=340 ttl=55 time=191.592 ms
64 bytes from 139.162.243.201: icmp_seq=341 ttl=55 time=21.935 ms
64 bytes from 139.162.243.201: icmp_seq=396 ttl=55 time=28.013 ms
64 bytes from 139.162.243.201: icmp_seq=397 ttl=55 time=10.812 ms
64 bytes from 139.162.243.201: icmp_seq=398 ttl=55 time=22.199 ms
64 bytes from 139.162.243.201: icmp_seq=399 ttl=55 time=9.197 ms
64 bytes from 139.162.243.201: icmp_seq=400 ttl=55 time=1699.090 ms
64 bytes from 139.162.243.201: icmp_seq=401 ttl=55 time=694.478 ms
64 bytes from 139.162.243.201: icmp_seq=402 ttl=55 time=22.400 ms
64 bytes from 139.162.243.201: icmp_seq=403 ttl=55 time=20.475 ms
64 bytes from 139.162.243.201: icmp_seq=404 ttl=55 time=12.359 ms
64 bytes from 139.162.243.201: icmp_seq=405 ttl=55 time=23.073 ms
64 bytes from 139.162.243.201: icmp_seq=406 ttl=55 time=13.375 ms
64 bytes from 139.162.243.201: icmp_seq=407 ttl=55 time=10.646 ms
64 bytes from 139.162.243.201: icmp_seq=424 ttl=55 time=12.405 ms
64 bytes from 139.162.243.201: icmp_seq=425 ttl=55 time=12.172 ms
64 bytes from 139.162.243.201: icmp_seq=426 ttl=55 time=11.974 ms
64 bytes from 139.162.243.201: icmp_seq=427 ttl=55 time=11.693 ms
64 bytes from 139.162.243.201: icmp_seq=428 ttl=55 time=11.586 ms
64 bytes from 139.162.243.201: icmp_seq=429 ttl=55 time=12.366 ms
64 bytes from 139.162.243.201: icmp_seq=430 ttl=55 time=1416.568 ms
64 bytes from 139.162.243.201: icmp_seq=431 ttl=55 time=428.096 ms
64 bytes from 139.162.243.201: icmp_seq=432 ttl=55 time=22.443 ms
64 bytes from 139.162.243.201: icmp_seq=451 ttl=55 time=12.081 ms
64 bytes from 139.162.243.201: icmp_seq=452 ttl=55 time=10.427 ms
64 bytes from 139.162.243.201: icmp_seq=453 ttl=55 time=12.195 ms
64 bytes from 139.162.243.201: icmp_seq=454 ttl=55 time=11.695 ms
64 bytes from 139.162.243.201: icmp_seq=455 ttl=55 time=12.343 ms
64 bytes from 139.162.243.201: icmp_seq=456 ttl=55 time=12.039 ms
64 bytes from 139.162.243.201: icmp_seq=457 ttl=55 time=10.858 ms
64 bytes from 139.162.243.201: icmp_seq=458 ttl=55 time=10.880 ms
64 bytes from 139.162.243.201: icmp_seq=459 ttl=55 time=10.519 ms
64 bytes from 139.162.243.201: icmp_seq=460 ttl=55 time=1171.825 ms
64 bytes from 139.162.243.201: icmp_seq=461 ttl=55 time=166.734 ms
64 bytes from 139.162.243.201: icmp_seq=462 ttl=55 time=11.809 ms
64 bytes from 139.162.243.201: icmp_seq=463 ttl=55 time=12.022 ms
64 bytes from 139.162.243.201: icmp_seq=464 ttl=55 time=10.171 ms
64 bytes from 139.162.243.201: icmp_seq=465 ttl=55 time=11.267 ms
64 bytes from 139.162.243.201: icmp_seq=466 ttl=55 time=10.556 ms
64 bytes from 139.162.243.201: icmp_seq=467 ttl=55 time=11.188 ms
64 bytes from 139.162.243.201: icmp_seq=468 ttl=55 time=12.001 ms
64 bytes from 139.162.243.201: icmp_seq=469 ttl=55 time=11.925 ms
64 bytes from 139.162.243.201: icmp_seq=470 ttl=55 time=8.807 ms
64 bytes from 139.162.243.201: icmp_seq=471 ttl=55 time=12.487 ms
64 bytes from 139.162.243.201: icmp_seq=472 ttl=55 time=10.296 ms
64 bytes from 139.162.243.201: icmp_seq=473 ttl=55 time=10.341 ms
64 bytes from 139.162.243.201: icmp_seq=474 ttl=55 time=10.083 ms
64 bytes from 139.162.243.201: icmp_seq=475 ttl=55 time=20.777 ms
64 bytes from 139.162.243.201: icmp_seq=487 ttl=55 time=11.375 ms
64 bytes from 139.162.243.201: icmp_seq=488 ttl=55 time=10.217 ms
64 bytes from 139.162.243.201: icmp_seq=489 ttl=55 time=11.852 ms
64 bytes from 139.162.243.201: icmp_seq=490 ttl=55 time=1817.556 ms
64 bytes from 139.162.243.201: icmp_seq=491 ttl=55 time=813.596 ms
64 bytes from 139.162.243.201: icmp_seq=492 ttl=55 time=19.229 ms
64 bytes from 139.162.243.201: icmp_seq=493 ttl=55 time=31.577 ms
64 bytes from 139.162.243.201: icmp_seq=494 ttl=55 time=10.451 ms
64 bytes from 139.162.243.201: icmp_seq=495 ttl=55 time=10.379 ms
64 bytes from 139.162.243.201: icmp_seq=496 ttl=55 time=10.370 ms
64 bytes from 139.162.243.201: icmp_seq=497 ttl=55 time=10.914 ms
64 bytes from 139.162.243.201: icmp_seq=498 ttl=55 time=10.419 ms
64 bytes from 139.162.243.201: icmp_seq=499 ttl=55 time=10.206 ms
64 bytes from 139.162.243.201: icmp_seq=500 ttl=55 time=9.811 ms
64 bytes from 139.162.243.201: icmp_seq=501 ttl=55 time=12.324 ms
64 bytes from 139.162.243.201: icmp_seq=502 ttl=55 time=9.756 ms
64 bytes from 139.162.243.201: icmp_seq=503 ttl=55 time=10.864 ms
64 bytes from 139.162.243.201: icmp_seq=504 ttl=55 time=12.974 ms
64 bytes from 139.162.243.201: icmp_seq=505 ttl=55 time=9.843 ms

I hope someone can help me with this, I'd rather avoid having to phone technical support if possible.

Thanks,

Matt

0 Kudos
Reply
  • 7
  • 0
  • 0
Clarkeez
Joining in
57 Views
Message 2 of 2
Flag for a moderator

Re: Random high ping

UPDATE: After testing this morning, it seems to be stable (over 200 responses) now. I'll come back if problem continues, thanks.

202 packets transmitted, 202 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 8.454/13.573/64.547/8.978 ms
0 Kudos
Reply