I don't think it's necessarily psn fault there must be a issue with Virgin if we all are experiencing this and the fact that the personal hotspot on my iPhone worked fine but Virgin always fails on psn sign in
No doubt the problem is with Virgin. Just totally frustrating that it happened at random and there's no end in sight. I eventually got put through to the "console" team on the phone after 18 minutes and they hung up before I even spoke to anyone.
Well if the new router fixes the problem looks like we are all getting new routers. Annoying that it's gone wrong through no fault of our own. My router kicked me off psn without me touching a single setting