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Asteer1
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Ps4 network problems

Hi I have been trying to resolve an issue for weeks. The PS network/store stopped connecting. I have tried everything that PlayStation support have told me. Even been on the phone to virgin media tech team for 2 hours today but I still can not get into the store? Anyone have any ideas? I have just read something about IP packet fragmentation? How can I resolve this issue? Thanks
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Superuser
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Re: Ps4 network problems

Are you unable to login to PSN or is it just the store that is not working?  Are you getting any error message reference numbers on the PS4?

Can you access and login to the PSN store web site via a PC or mobile?:

https://store.playstation.com/#!/en-gb/home/main

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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