I'm on the top tariff Virgin with broad band etc however when I play games online through Xbox one, I continue to get disconnected. I usually have very poor connection even when sat next to the router, any advice one a fix?
Thanks for the post! I am sorry to hear about your issues with getting disconnected on your Xbox One, I apologise for any troubles incurred.
I have tried to test your connection from here, however, I was unable to locate any of your details via your forum account, in order to proceed with diagnostics I will require some additional information from you. I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics.
Please respond to me there and I'll get this sorted for you.
Tech fan? Have you read our Digital life blog yet? Check it out