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Superuser
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Message 51 of 117
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Re: Playstation Network Issues


seanfinegan_91 wrote:
Down in Glasgow G22

@seanfinegan_91 My post code is G42 and no outage here, but I don't use VM DNS on my playstations.

Can you try something? Go into settings of the console -> Network -> change the DNS to say Google DNS, link for Google DNS info: https://developers.google.com/speed/public-dns/

Once done, try rebooting the console and see if things connect OK.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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seanfinegan_91
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Message 52 of 117
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Re: Playstation Network Issues

I contacted Playstation and they said issues with Virgin Media
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Superuser
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Message 53 of 117
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Re: Playstation Network Issues


seanfinegan_91 wrote:
I contacted Playstation and they said issues with Virgin Media

Try changing the playstation's DNS setting to Google DNS as I suggested

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seanfinegan_91
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Message 54 of 117
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Re: Playstation Network Issues

I'll try, I'm Autistic so following instructions ain't my strong point, I'll try anyway
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shagohodd
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Message 55 of 117
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Re: Playstation Network Issues

r u serious guys? again? i cancelled tv and phone line, got only 300mb net (never got even close speed btw) and console with all apps is my only (gaming, tv, spotify) window to the world. fix this and stop tellin pl reset will help bcoz for many it didnt. we still need to pay for service we cant use. teribble

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seanfinegan_91
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Message 56 of 117
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Re: Playstation Network Issues

Just as I say that I got in, I didn't use the tip as I didn't understand any of it, but I'm up and running
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Elzhen84
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Message 57 of 117
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Re: Playstation Network Issues

Having issues rebooted ps4 and router
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Superuser
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Message 58 of 117
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Re: Playstation Network Issues


seanfinegan_91 wrote:
I'll try, I'm Autistic so following instructions ain't my strong point, I'll try anyway

Network -> Setup network connection -> WiFi or LAN (depending on which you use) -> Custom -> Automatic -> Do not specify ->  Manual -> Configure the primary and secondary DNS to use Google DNS then click next ->Automatic -> Do not use -> Test internet connection.

Edit: glad yours started working again.

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K31THS
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Message 59 of 117
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Re: Playstation Network Issues

I'd like to add my name to the list of users not being able to use the PS Network.

I'll assume you reply individually for my own specific Virgin media info etc.

 

As with the others on this page it's still happening now (11:24am 28/09/17)and can't get into the PS Network.

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stovies
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Message 60 of 117
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Re: Playstation Network Issues

Just to say same here. PSN disconnects. Changed DNS to google and it works but standard settings intermittently don't connect to PSN G13 postcode. There have been bad slow downs in speed over the last week here too. 200mbps drops to under 1Mbps occasionally for no reason. Lost a few of our fireteam on Virgin in Manchester/Stockport to the same fault.