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justasking1992
On our wavelength
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Ping spikes and lag in all games

For the past week or so I have been having issues playing any game, My ping stays at around 20-30 Than jumps up to around 250~ but the issue is that the everything freeze's for a second when it jumps causing an extremely un-enjoyable experience.  The games I have been playing are League of legends EUWest server and Fifa17 mainly and in both games the lag is always there.

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Re: Ping spikes and lag in all games

Hi justasking1992, 

 

Thanks for posting, I'm sorry to see you have been having trouble with your connection. 

 

I have taken a look and your modem SNR is way too low. I would like to get an engineer out to have this corrected for you. I will pop you a PM to get this arranged. Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 

 

Emma

 

 


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