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Smxsh
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Ping issues again

Playing black ops 3 xbox one and my ping drops from 30ms to 150ms nearly every game. I recently installed my own netgear router and put the superhub into modem mode, but this seems to make hardly any difference. My brother who lives on the same road as me has 10mb talk talk connection and has stable 30ms ping in the same games, i have 100mb fibre optic and mine is all over the place. Why is this happening??!

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Message 2 of 9
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Re: Ping issues again

Hi Smxsh

 

Thanks for posting. I'm sorry to hear of the issues you are experiencing when playing Black Ops 3. Everything looks great when running a few checks on your connection. No problems affecting the hub or your network segment. 

 

Are you connected wired or wireless to the Netgear router? 

 

Speak soon 


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Smxsh
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Re: Ping issues again

I am on a wired connection so i cant figure out why the ping keeps on jumping every 2 seconds. I will be on 30ms then it will just go to 50-400ms. When I play from my bros house on an inferior connection his stays at a constant 30 ms ping and if it goes up it will only be by 1 or 2ms.
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legacy1
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Re: Ping issues again

You could have something in the background downloading or uploading as your gaming try to have just your PC/console connected.

You can run some ping tests to VM WAN gateway IP that will be listed in your own netgear router (it will not be your WAN IP or 192.168.0.1 or 192.168.1.1 or the like).

Ping -n 200 gateway IP

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Smxsh
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Re: Ping issues again

I only ever have my phone on whilst playing, all other laptops are usually off. This is from pingtest : http://www.pingtest.net/result/136036440.png . As you can see i get alot of jitter which is quite frequent when im playing.
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Smxsh
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Re: Ping issues again

I now have latency of 268ms on the xbox one network settings and 150ms ping in game
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Re: Ping issues again

Hi Smxsh,

 

I've just checked your connection again and still there are no issues that I can see. Could you run a trace to the server you play on and post it here for us to take a look at? 

It would also be great if you could try modem mode and a PC in safe mode to narrow down the possible causes. Let us know how you get on. 


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Smxsh
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Re: Ping issues again

Pinging 82.47.141.1 with 32 bytes of data:

Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=9ms TTL=63

Ping statistics for 82.47.141.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 10ms, Average = 9ms

 

^^ I think thats right. Im already on modem mode. The router im using is netgear r7000.

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Re: Ping issues again


Smxsh wrote:

Pinging 82.47.141.1 with 32 bytes of data:

Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=10ms TTL=63
Reply from 82.47.141.1: bytes=32 time=9ms TTL=63

Ping statistics for 82.47.141.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 10ms, Average = 9ms

 

^^ I think thats right. Im already on modem mode. The router im using is netgear r7000.


You want to do the option -n 200 and when you start having high latency and your devices are idle all be it that it might be more upstream from the gateway.

So a ping and tracert to where your gaming is best.

You can put in some rate limits in your netgear r7000 which may help stop buffing in the super hub if you are uploading or downloading.

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