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makopet
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Ping in games...

Hi all,

 

I mainly play mmo/CS:GO and with my 100mb connection I seem to be getting pings above 50 every time (sometimes upwards of 150 in the evenings... which in competitive is a big handicap.

 

I was wondering if anyone had any solutions, as it seems my virgin media contract is coming to an end soon and I might just swap provider if this continues...

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OokraMoO
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Re: Ping in games...

Swap if you can, my areas has been congested/over utilization for 6+ months now with no sign of a fix in sight, review dates get pushed back every month.

I'd leave but the only other broadband in my area is 6MB ADSL, and Virgin knows this...
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Moderator
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Re: Ping in games...

Hi makopet

 

Welcome to the forum. I'm sorry to hear of the problems that you are experiencing when playing online. 

 

I've run some checks on your connection and there are some problems with your upstream power levels. I will send you a private message (red envelope top left hand corner) to organise an engineer visit and get these levels adjusted.

 

Can you also confirm if you are you connected over wired or wireless?

Can you post a trace route for us to have a look at?

 

Speak soon Smiley Happy 


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makopet
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Re: Ping in games...

Wired always... 

 

Trace complete.

C:\Windows\system32>tracert www.virginmedia.com

Tracing route to www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:

1 15 ms 19 ms 19 ms 10.95.112.1
2 20 ms 18 ms 22 ms haye-core-2b-xe-102-0.network.virginmedia.net [8
0.3.178.65]
3 * * * Request timed out.
4 14 ms 40 ms 24 ms brhm-bb-1b-ae4-0.network.virginmedia.net [62.254
.42.206]
5 26 ms 27 ms 28 ms winn-dcore-1b-tenge100.network.virginmedia.net [
212.43.163.138]
6 20 ms 11 ms 10 ms git-dmz4-css-4b-vip07.network.virginmedia.net [2
12.250.162.12]

Trace complete.

C:\Windows\system32>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.246.91] with 32 bytes of data:
Reply from 212.58.246.91: bytes=32 time=15ms TTL=53
Reply from 212.58.246.91: bytes=32 time=16ms TTL=53
Reply from 212.58.246.91: bytes=32 time=15ms TTL=53
Reply from 212.58.246.91: bytes=32 time=16ms TTL=53

Ping statistics for 212.58.246.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms

C:\Windows\system32>ping www.google.com

Pinging www.google.com [173.194.112.116] with 32 bytes of data:
Reply from 173.194.112.116: bytes=32 time=21ms TTL=52
Reply from 173.194.112.116: bytes=32 time=55ms TTL=52
Reply from 173.194.112.116: bytes=32 time=21ms TTL=52
Reply from 173.194.112.116: bytes=32 time=21ms TTL=52

Ping statistics for 173.194.112.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 55ms, Average = 29ms

C:\Windows\system32>ping www.virginmedia.com

Pinging www.virginmedia.com [212.250.162.12] with 32 bytes of data:
Reply from 212.250.162.12: bytes=32 time=111ms TTL=122
Reply from 212.250.162.12: bytes=32 time=11ms TTL=122
Reply from 212.250.162.12: bytes=32 time=107ms TTL=122
Reply from 212.250.162.12: bytes=32 time=10ms TTL=122

Ping statistics for 212.250.162.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

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