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medley
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Ping Spikes & Jitter Issues (across all games)

Noticed this happening in the last week and half or so. My ping jumps from around 20/30 to around 120 (using the bandwidth graph monitor on BF4 I witnessed these figures) then drops back down. It happens about once every 60 seconds or so. Not massively noticeable in some games whilst very jarring in games like FIFA where by the game freezes during the process.

 

Jitter Test - http://www.pingtest.net/result/127855556.png

ThinkBroadband test (taken from yesterday) - http://www.thinkbroadband.com/ping/share-large/41c394a76a8ed2f7472072086321ce92-28-07-2015.png

 

I'm running my modem via wired mode into the superhub model 1. 

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Bullstrin
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Re: Ping Spikes & Jitter Issues (across all games)

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daypun
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Re: Ping Spikes & Jitter Issues (across all games)


Bullstrin wrote:
Jeez that's nuts

This is my Sky Fibre graph

[url=http://www.thinkbroadband.com/ping/share/4d646c073cc6f66a552331394d6fd996.html][img]http://www.think...


Oh, wow! Smiley Sad

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Forum Team
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Re: Ping Spikes & Jitter Issues (across all games)

Hello medley

 

Sorry you are suffering a bit of jitter/lag, I expected to see some high area peak time traffic to account for it but it is quite good.

 

Your line and hub stats all look good.

 

The only thing I notice that may play a part is Virgin Media Cable traffic management policy, it may be indicative of something using upstream bandwidth in the background and causing gaming packets to lag sort of thing.

 

Hope that helps, please keep us updated.

 

 

Nicola

Virgin Media Forum Team
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medley
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Re: Ping Spikes & Jitter Issues (across all games)

Dang. Looks like it must just be high utility in my area then?

 

Could it be because of the school kids being off and parents being off too and a lot more people using the net? 

 

This was July 1st:

 

http://www.thinkbroadband.com/ping/share-large/bd4f4b1257224f036d75e18201b234cd-01-07-2015.png

 

It's a shame I have 152mb and gaming is the most important part (for me in usage) that suffers and not download speeds (which are very very rarely affected)

 

I also use a bandwidth monitor to make sure there's no background programs (or even worms/viruses killing my upstream/downstream). Some of those spikes were from me uploading couple times a day in the previous picture but all the 95% of the other stuff seems to be out of my control it seems

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medley
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Re: Ping Spikes & Jitter Issues (across all games)

Okay I simply reset the router a couple times and noticed a big improvement so far. Bizarre!

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medley
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Re: Ping Spikes & Jitter Issues (across all games)

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legacy1
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Re: Ping Spikes & Jitter Issues (across all games)

You can get your own router and put the super hub in modem mode will improve your ping and stable connection over time.
http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...
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