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JimWo864422
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Ping Spike Issues Croydon

Having Issues for the last week, Have Restarted equipment, Done VM Tests to equipment, Done a Reset of the Superhub..

Don't tend to use my broadband much but when i want to its unusable due to Ping Spiking.

It said there was an issue the other day and that it had been fixed, I dont think so....

 

Not very good considering how much we pay for your equipment these days..

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JimWo864422
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Re: Ping Spike Issues Croydon

no reply ?
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Re: Ping Spike Issues Croydon

Hi JimWo864422

 

Welcome to the community and thanks for posting.

 

Many apologies that you are experiencing issues with Ping Spikes.

 

When I checked your connection, the line and hub have come back as fine. There are no faults reported and the network is running stable.

 

Are you able to post some of your ping test results please for us to check? Do you notice this on general internet browsing or through gaming? If gaming is it through a PC/Xbox/PS and is it on certain games?

 

Hope to hear from you soon

Sam


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