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ihatelag
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Packet loss when playing World of Warcraft on Blizzard Servers

Losing a lot of packets and high ping rates making gameplay unplayable.

Using Blizzards looking glass (http://eu-looking-glass.battle.net/), here is the breakdown of the network issues:

PING:
PING ############# (##############) 56(84) bytes of data.

--- ####### ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

 

13/12/2016 20:42:13 UTC
--------------------

PING:
PING ############ (#############) 56(84) bytes of data.

--- 82.40.189.253 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

 

13/12/2016 20:42:13 UTC
--------------------

TRACEROUTE:
traceroute to ########## (################), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.093 ms 1.232 ms 1.387 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.710 ms 0.765 ms 0.820 ms
4 24.105.31.54 (24.105.31.54) 10.522 ms 10.582 ms 10.626 ms
5 37.244.10.34 (37.244.10.34) 11.000 ms 11.059 ms 11.191 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *


13/12/2016 20:42:13 UTC
--------------------

TRACEROUTE:
traceroute to###############, 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 14.760 ms 14.914 ms 15.077 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.699 ms 0.749 ms 0.804 ms
4 24.105.31.54 (24.105.31.54) 10.342 ms 10.451 ms 10.516 ms
5 37.244.10.34 (37.244.10.34) 10.737 ms 12.200 ms 12.206 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *


13/12/2016 20:42:13 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.7 0.5 0.4 0.8 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.6 0.5 0.8 0.1
4. 24.105.31.54 0.0% 10 10.5 10.3 10.2 10.5 0.1
5. 37.244.10.34 0.0% 10 10.6 10.9 10.5 12.0 0.6
6. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


13/12/2016 20:42:13 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.5 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.9 0.8 0.6 0.9 0.1
4. 24.105.31.54 0.0% 10 10.5 10.5 10.4 10.7 0.1
5. 37.244.10.34 0.0% 10 10.6 11.0 10.6 12.0 0.5
6. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


13/12/2016 20:42:13 UTC
--------------------

PING:
PING 8#################### 56(84) bytes of data.

--- 82.40.189.253 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

 

13/12/2016 20:42:19 UTC
--------------------

TRACEROUTE:
traceroute to #######################), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.381 ms 0.427 ms 0.504 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.935 ms 0.965 ms 1.015 ms
4 37.244.10.34 (37.244.10.34) 0.832 ms 0.871 ms 0.944 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *


13/12/2016 20:42:18 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.3 0.3 0.5 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 0.9 0.9 0.7 1.0 0.1
4. 37.244.10.34 0.0% 10 2.5 1.4 0.8 2.5 0.7
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


13/12/2016 20:42:18 UTC
--------------------

PING:
PING ####################### 56(84) bytes of data.

--- 82.40.189.253 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

 

13/12/2016 20:42:23 UTC
--------------------

TRACEROUTE:
traceroute to #####################, 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.643 ms 1.717 ms 1.961 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.900 ms 0.937 ms 0.987 ms
4 37.244.10.34 (37.244.10.34) 0.929 ms 1.040 ms 1.094 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *


13/12/2016 20:42:23 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.2 0.4 0.2 0.9 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 0.9 0.9 0.8 0.9 0.0
4. 37.244.10.34 0.0% 10 0.8 1.2 0.7 2.2 0.6
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


13/12/2016 20:42:19 UTC
--------------------

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Domje
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Re: Packet loss when playing World of Warcraft on Blizzard Servers

I'm also getting this issue on WoW.

Being disconnected every 1-2 minutes...

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