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LivingNewt
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Packet loss during rain

Hello folks, 

Recently during the bad weather I've been getting lots of packet loss, not sure if its coincidence or not. All I know is it's making games largely unplayable, its happening in every game, CS just happens to be the latest I was in.

Regards

Newt

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DABhand
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Re: Packet loss during rain

If you are getting packet loss during rain, I would suggest getting in touch with VM for someone to come out and check the cabling and make sure they are covered from water, because water getting into the cabling is bad days.

Majide!
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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: Packet loss during rain

Hi LivingNewt, 

 

Thanks for posting to make us aware of your packet loss during the rain, I understand this must be frustrating so apologies for any bother.

 

I have tested things from here and I noticed a number of time outs inside the Hubs logs, I would like to arrange for this to be investigated further by one of our engineers.

 

I will send you a PM (Purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll ensure this all gets booked and secured for you.

 

Take care,

Thanks, 

Adam.


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