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Curlyfries
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Packet Loss while playing muiltple games

I've started experiencing Packet loss in games for the past few weeks and looking at WinMTR it looks like I'm lossing around 30% of packets to "tcl5-ic-2-ae0-0.network.virginmedia.net" "212.250.15.210" while trying to access the gateway for the game.

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Re: Packet Loss while playing muiltple games

Hi Curlyfries,

 

Welcome to the community. It's nice to have you here.

 

Sorry to read that you are experiencing packet loss whilst playing online games.

 

I've managed to locate your account, the line and hub have come back as fine. There are no faults reported and the traffic on the network is running stable, which is good.

 

Does this happen on all online games or just the one?

Is the device PC/Xbox/PS4 connected through wired or wireless?

Are you able to post some ping tests and trace routes in both router mode and modem mode please?

 

Let us know how you get on

Sam


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