I've seen posts of people having the exact same issue as myself - Unable to connect to PSN on VM for three days but easily done via any other connection. I've tried all the basic tests/solutions and this is not working.
Do not ask me to plug in my router using an ethernet or to use 'modem' mode - I've been connected continuously for 12 months now and nothing changed now myself (and others) cannot log in - which basically confirms this is your error that I strongly suggest you fix.
Do NOT palm me off with a copy/paste solution or send me to another topic or this will be escalated further.
If I do not get this PS4 connected to PSN within 48 hours I expect compensation for paying for this connection that I cannot use.
I agree I've never had a problem for 12 months with connecting to Psn last 9 days I've been off line my sons ps4 connects to my sons mates internet sky internet lives a stones throw so vm what ya saying ????? I'm a paying vm customer broadband and TV we need answers