Sorry for the connection problems you're experiencing. I've just taken a look and noticed your SNR levels are not quite right. Let's arrange for an engineer to visit to get this looked at. I'll get in touch via PM (purple envelope, top right) with the appointment info.
Catch you soon,
Tech fan? Have you read our Digital life blog yet? Check it out
and now VM have moved the fix back another couple of weeks ...
will I ever get service? before 2019 perhaps ?
Hopefully the refunds will continue and match these dates that move or wil I be left to chase indian call centres again to get results?
Totally FED UP with this. its costing me money !
Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F005600384. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is
now: 22/11/2017 00:00:00. The Virgin Media Team.- ID: F005600384. Best wishes, the Virgin Media Team.