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Julian981
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Online kicking issues on xbox one

i've been having problems with being kicked offline on the xbox one console, when this first started happening i would only last on a game for 5 - 10 minutes, the games i've been kicked out off are, fifa 15, cod ghost, cod advanced warefare, neverwinter, ac unity, sunset overdrive and Gta5, i contacted xbox about the problem and they managed to help me out with the basic steps, after i did the basic steps they told me, i've been lasting for 30 mins - 40mins online but i still get kicked offline. this problem is not on xbox's side this is a problem on virgin media, i've been told by xbox to contact virgin media to resolve this problem,

 

i even checked my detailed statistics 

 

download speed = 54mbps

 

upload speed = 3.01mbps

 

latency/ping = 167

 

i want this problem to be resolved so i can play my xbox one properly

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markp32
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Re: Online kicking issues on xbox one

Hi,

 

Don't think this is exclusive to XBOX.  Been having problems with Final Fantasy XI on PC all day too.  Constant disconnecting. Someone I know in a different part of the country has had the same thing too.   Looks like VM are messing with something.

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Lee2
On our wavelength
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Re: Online kicking issues on xbox one

This is a problem that arises when you connrct wirelessly to the xbox one.
my suggestion if you arnt already is to use a wired connection this will clear up the problem.
btw do you have upnp enabled?
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