i've been having problems with being kicked offline on the xbox one console, when this first started happening i would only last on a game for 5 - 10 minutes, the games i've been kicked out off are, fifa 15, cod ghost, cod advanced warefare, neverwinter, ac unity, sunset overdrive and Gta5, i contacted xbox about the problem and they managed to help me out with the basic steps, after i did the basic steps they told me, i've been lasting for 30 mins - 40mins online but i still get kicked offline. this problem is not on xbox's side this is a problem on virgin media, i've been told by xbox to contact virgin media to resolve this problem,
i even checked my detailed statistics
download speed = 54mbps
upload speed = 3.01mbps
latency/ping = 167
i want this problem to be resolved so i can play my xbox one properly
Don't think this is exclusive to XBOX. Been having problems with Final Fantasy XI on PC all day too. Constant disconnecting. Someone I know in a different part of the country has had the same thing too. Looks like VM are messing with something.