Extremely high ping, spoke to virgin media on facebook and over phone. Woman on phone told me that my high ping is due to my Xbox and to disconnect it and just use my pc and ping will be fine. So basically virgin media told me their service is not suitable for Xbox live gaming!
I told the woman that it can't be the Xbox as nothing was connected only two mobiles and my pc and ping was still 190 and that I can send her the speed test logs from my phone. She said no its your Xbox.
So what gives? Is virgin media no good for Xbox live gaming? Basically told me online and using headset will make it jump up to the high 200ms ping and to disconnect it......I give up
-- Red (VM SH2 AC Beta tester) Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech. My advice is at your own risk.