So I finally gave in and decided to buy my own router. I have changed my SH to Modem mode, cabled in my my router in and am still getting game disconnections in Warcraft all the time.
My router tells me its losing connection to the internet. The only thing between that and the internet is a modem mode enabled hub. What do I need to do to actually game successfully on this connection. I can see clearly the S.HUB keeps losing its WAN IP over and over...when I check it.
Last night, a new SH arrived from Yodel with the same firmware level on as the one I already have so I don't hold out much hope in replacing it having any lasting effect. None the less I shall change it tonight....
Sorry to hear you're losing connection. I've tried to check your connection to see what could be causing this but couldn't locate your account. I've sent you a private message requesting some information so I can investigate this further for you. Check the red envelope in the top left of the forum for your messages.
Thanks for responding so quickly with your details. I've now checked your connection and can see that your upstream power levels are too high which will cause slow speeds and dropped connections like you're experiencing.
We'll need to get a technician out to adjust this and I've just sent you another private message to arrange the best time.
Originally, all I had was a disconnecting Warcraft game. Nothing else was failing. Web, Sky, etc... all OK.
Recently this seems to have changed to something a bit more problematic. Many more things fail now.
I saw the modem mode option in other posts, so we bought our own router and tried modem mode just to rule out some things. Same problem. So i'm really glad the power levels have been identified and will be fixed soon
I now have my own router to use - which seems to be the preference for gamers on here so i'm glad we are now doing so.
Sorry, I don't really understand the power level stuff with the SH, line etc.
Just happy I have an option to move forwards with.