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Milan1979
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Message 1 of 12
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Mobile Strike on Virgin wifi

Hello,

I have been playing Mobile strike game on my iphone for a few weeks now. 

When i am on my home Virgin Wifi it doesn't work properly, instead it keeps freezing or not responding or reconnecting and otherwise failing.

The app is up to date.

The app works on my 4G data when I'm not on wifi.

The app works on my wifi at work and in friends house, where virgin is not the service provider.

Also when I am at home on my wifi everything else works great and fast on my iphone.

What do i do?

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Forum Team
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Message 2 of 12
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Re: Mobile Strike on Virgin wifi

Hi Milan1979,

 

Welcome to the community and thanks for posting.

 

Sorry to read that you are having issues with playing Mobile Strike on your iPhone.

 

Is it only this app that you have an issue with?

How is the internet in general? Is browsing ok?

Have you got another device that you can try the game on to see if it has the same issue?

You can try to un-install and re-install the game?

 

Let us know how you get on

Sam


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RedGooner
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Message 3 of 12
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Re: Mobile Strike on Virgin wifi

I also play mobile strike on wifi, not a single problem ever.

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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bbewekim
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Message 4 of 12
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Re: Mobile Strike on Virgin wifi

Hi I have exactly the same problem; I've had it for a couple of months now at least and I can't resolve it. Mobile Strike have no suggestions either.

I have brief moments where it works on wifi But it soon goes again. Perfect on 4g and 3G. I've run speed tests when the game won't load on wifi and my device gets 100mb connection.
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RedGooner
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Message 5 of 12
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Re: Mobile Strike on Virgin wifi

Yesterday there was server maintenance at mobile strike end, not a VM problem.

It also could be a SH problem, as I use Modem mode + my own router, as my sig says. 

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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Milan1979
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Message 6 of 12
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Re: Mobile Strike on Virgin wifi

So now it works just fine. Not sure what has changed but I am glad!
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Milan1979
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Message 7 of 12
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Re: Mobile Strike on Virgin wifi

It works now!
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RedGooner
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Message 8 of 12
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Re: Mobile Strike on Virgin wifi

Mine has been working fine, only issue was when Maintenance was being done at Remote end. Not a VM problem. 

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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Bondgirl-1965
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Message 9 of 12
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Re: Mobile Strike on Virgin wifi

Mine still does not work on my home WiFi but it works perfectly well at a friend's. It isn't the server at Mobile Strike or it wouldn't work elsewhere. It has to be VM.
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Andyman0
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Message 10 of 12
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Re: Mobile Strike on Virgin wifi

Mobile Strike and game of war are machine zone games as you guys know, ive still got this same problem you are experiencing, everything worked fine for nearly 11months, no problem, now all of a sudden i can`t play the game unless i use my 4g or a vpn, definitely a problem with VM, my contract is up end of this month, time to look elsewhere
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