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Marsyy
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Low Ping, High Lag

I have had recent problems with connection and my superhub, i got someone from Virgin Media to come over and he told me to use an Ethernet to my PC to get better ping.

My ping has become significantly better(9ms) as well as download speed(50-42Mbps) and upload speed(2.88Mbps). In games such as CSGO and Rocket League, which I have played recently, it shows very low ping from 20-50 but when playing I am constantly lagging and it shows in Rocket League when the connection interrupted symbol comes up in the corner of my screen.

Can anyone explain this and/or tell me what to do to fix it or make it better? This is becoming very frustrating!

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SonarUK
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Message 2 of 6
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Re: Low Ping, High Lag

Try changing to google DNS.

https://developers.google.com/speed/public-dns/

Utube (win 7 video): https://www.youtube.com/watch?v=1PKlQyAezrs





Offline System Update Diagnostic Tool on Xbox One: http://bit.ly/1e8bSs3
Network ports used by Xbox Live on Xbox One: http://bit.ly/1dCNLm0
xBox Support: http://bit.ly/1lE2QrK
Xbox One operating system versions and system updates: http://bit.ly/1NiJS1j

www.twitch.tv/familycreations

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Marsyy
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Re: Low Ping, High Lag

Thanks for the suggestion

Just played a quick game of Rocket League, it has helped slightly but no major improvementsSmiley Sad

You got anything else?

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arronlowley
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Message 4 of 6
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Re: Low Ping, High Lag

im also having issues with cs:go, they have crap servers at the moment.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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Moderator
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Re: Low Ping, High Lag

Hi Marsyy,

 

Sorry to hear you're getting a poor connection to the games. There are some issues with steams servers with CS at the moment. I've been playing rocket league with no problems recently but that was on PS4. Are you playing that on Steam too? 

I've just checked your connection and can see no area faults but couldn't get any stats from your hub. Could you reboot it and leave it on for a few days for us to run some tests?


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Marsyy
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Re: Low Ping, High Lag

Yes I have been playing Rocket League on Steam.

I will reboot my hub tomorrow as I am away from my house at the moment. Hope the problem can be identified, Cheers.

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