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alphaomega16
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Message 1 of 10
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Line Issue

Can someone please sort out what is happening on my line, support was no use, apparently everything is A-Ok.

 

http://www.thinkbroadband.com/ping/share/9d229cd02beb8bdec4a750f4f7acc397.html

 

Constant disconnects, over 500 ping in game and according to checks everything is absolutely fine.

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alphaomega16
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Message 2 of 10
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Re: Line Issue

Cant edit original post

1 <1 ms <1 ms <1 ms routerlogin.net
2 35 ms 92 ms 60 ms cpc4-sout8-2-0-gw.20-1.cable.virginm.net
3 11 ms 7 ms 8 ms basl-core-2b-ae7-715.network.virginmedia.net [81
.96.0.253]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 167 ms 70 ms 83 ms brhm-bb-1c-ae0-0.network.virginmedia.net [62.254
.42.110]
8 17 ms 16 ms 20 ms winn-dcore-1b-tenge100.network.virginmedia.net [
212.43.163.138]
9 16 ms 16 ms 15 ms git-dmz4-css-4b-vip07.network.virginmedia.net [2

 

Second try

1 <1 ms <1 ms <1 ms routerlogin.net
2 305 ms 245 ms 224 ms cpc4-sout8-2-0-gw.20-1.cable.virginm.net
3 327 ms 278 ms 222 ms basl-core-2b-ae7-715.network.virginmedia.net [81
.96.0.253]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 472 ms 583 ms 587 ms brhm-bb-1c-ae0-0.network.virginmedia.net [62.254
.42.110]
8 454 ms 666 ms 449 ms winn-dcore-1b-tenge100.network.virginmedia.net [
212.43.163.138]
9 15 ms 15 ms 13 ms git-dmz4-css-4b-vip07.network.virginmedia.net [2
12.250.162.12]

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legacy1
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Message 3 of 10
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Re: Line Issue

Might you have something downloading or uploading you don't know about?

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alphaomega16
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Re: Line Issue

Absolutely not, anything that needs to be downloading / uploading is done overnight and everyone else in the house using my broadband knows not to do heavy downloading during the day or they get cut off, I HAVE THE POWA MWUAHAHAHAHAHAHAHAHA.

 

*Cough* Sorry about that Smiley Very Happy  Nothing is downloading during the day and especially when I am gaming in the evening, the most that is done is facebook games thats it.

Also on a side note I can be downloading at max, uploading as well and still not see a graph like that or have any significant interruption in gameplay like what I was seeing tonight.

 

Edit

Also, when I said checks I meant by the guy on the  other end of the phone who also said he contacted someone else to see if there were any issues and there were none.

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legacy1
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Message 5 of 10
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Re: Line Issue

What super hub do you have and what IP do you have?

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alphaomega16
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Message 6 of 10
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Re: Line Issue

Superhub AC, what do you mean what ip do I have ?

 

Do you mean post my ip address ? Thought that wasnt advised.

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legacy1
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Re: Line Issue


alphaomega16 wrote:

Do you mean post my ip address ? Thought that wasnt advised.


Yes and no...

Do the ping spikes happen around the same time every day?

What do you get if you run a Traceroute from here?

http://www.thinkbroadband.com/tools/traceroute.html

going by your BQM now it looks like its dropped.

 

 

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alphaomega16
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Message 8 of 10
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Re: Line Issue


legacy1 wrote:

alphaomega16 wrote:

Do you mean post my ip address ? Thought that wasnt advised.


Yes and no...

Do the ping spikes happen around the same time every day?

What do you get if you run a Traceroute from here?

http://www.thinkbroadband.com/tools/traceroute.html

going by your BQM now it looks like its dropped.

 

 


 This isnt a regular occurrence it just started tonight and you are correct it seems to have returned to normal which is too late to start a 2h World of Tanks session lol, I get around 2 hours uninterrupted play in the evening and this happened right dab smack at the start of it lol.

 

I will see how it goes.

 

This is what I got from Thinkbroadband, if I had known about their own traceroute (Dont visit often and I have the latency graph as a bookmark lol) I would have run it earlier.

 

ok these lame forums wont let me copy and paste it, really wish they would update this forum to accept html stuff but not one result was over 15ms.

 

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alphaomega16
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Message 9 of 10
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Re: Line Issue

Seems like its back again, whatever this issue is they need to sort it out because if this is going to become more frequent I am not going to be happy.

 

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alphaomega16
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Message 10 of 10
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Re: Line Issue

nvm, didnt seem to last long that time

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