VM has been causing issues for people trying to play league of legends for a few years now and we're not being updated on why exactly this isn't being solved.
I called 150 and was advised that I should add some ports to the port forwarding in the superhub, I got the ports from league of legends forums but it had no effect.
I'll be happy to switch to BT if this carries on.
gotta enable DMZ after putting the ports in and then wait 30 minutes before restarting pc
the first guy I spoke to didn't tell my I had to enable DMZ, but the second guy did.
Looks like there is some incompetency in the workplace, get it fixed
So not VM causing issues for years?
Actually port forwarding and putting it in DMZ are mutually exclusive. Sounds like you messed up the port forwarding. 2nd "Tech guy" has realised this and advised you to use DMZ. For once the incompetence is NOT in the call center.
I'm not trying to argue with you. You came on shouting the odds about incompetence, when the problem was easily fixed with 3 minutes and a quick Google. I will cheerfully put the boot in when CS mess up, I have called for VM to sort it out for years. But in this case, they actually did a decent job of sorting out something you could have done yourself. LAN side is NOTHING to do with VM. They are only supposed to support your WAN side connection. So they've gone above and beyond what they HAVE to do.
Most of the time they are rubbish- they get sod all training and are tasked to get through calls as fast as possible. But lets not slag them off when they actually do something right for a change.