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tyrone_debs
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Message 1 of 21
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League of legends higher constant ping

I've been playing league of legends for the last 3 years at a stable 27-33 ping. Over the last 3 days my ping as been a stable 49-66. I've spoke to virgin several times, pin-reset my modem and have signals set as well nothing has worked. 

Any advice would be appriciated


This following conditions used:

The only user connected to te internet;
Only having the league of legends open,
No vpns or proxies open


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Geohh
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Message 10 of 21
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Re: League of legends higher constant ping

i have same problem, currently having to use Cyberghost connected to Netherlands VPN to play league with a decent ping.... apparently this is a nationwide problem atm Smiley Sad


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joshw1415
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Message 2 of 21
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Re: League of legends higher constant ping

Hi, 

I have also been experiencing this problem I usually sit around 25ms in league of legends however since yesterday I now hover around 46-50 this might not seem like a major change but when you have been playing on 25ms for years you can feel the difference.

Tracing route to 162.249.72.1 over a maximum of 30 hops

1 3 ms 1 ms 2 ms 192.168.0.1
2 15 ms 17 ms 17 ms 10.2.12.1
3 46 ms 29 ms 14 ms manc-core-2b-xe-030-0.network.virginmedia.net [82.15.204.201]
4 * * * Request timed out.
5 * * * Request timed out.
6 23 ms 14 ms 20 ms nrth-ic-1-ae1-0.network.virginmedia.net [62.254.42.218]
7 19 ms 19 ms 19 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 * * * Request timed out.
9 * * * Request timed out.
10 27 ms 30 ms 29 ms nl-ams04a-ri2-ae7-0.aorta.net [84.116.134.89]
11 104 ms 52 ms 49 ms 213.46.182.2
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 48 ms 49 ms 104.160.142.103
16 * * 51 ms 104.160.142.107
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 185.40.65.1 over a maximum of 30 hops

1 3 ms 1 ms 4 ms 192.168.0.1
2 9 ms 9 ms 9 ms 10.2.12.1
3 14 ms 13 ms 16 ms manc-core-2a-xe-021-0.network.virginmedia.net [82.15.204.185]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 28 ms 19 ms 14 ms nrth-ic-1-ae1-0.network.virginmedia.net [62.254.42.218]
9 23 ms 19 ms 19 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
10 * * * Request timed out.
11 * * * Request timed out.
12 22 ms 25 ms 29 ms nl-ams04a-ri2-ae6-0.aorta.net [84.116.135.182]
13 * 50 ms 48 ms 213.46.182.2
14 * * * Request timed out.
15 47 ms 45 ms 49 ms 104.160.141.103
16 48 ms 56 ms 45 ms 104.160.141.105
17 * * 47 ms 185.40.65.1

Trace complete.

 

Above you can see the traceroute files to the league of legends euw servers.

 

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tyrone_debs
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Message 3 of 21
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Re: League of legends higher constant ping

Heres mine if it will help,
C:\Users\Tyrone>(tracert 185.40.65.1)

Tracing route to 185.40.65.1 over a maximum of 30 hops

1 6 ms 11 ms 7 ms 192.168.0.1
2 * * * Request timed out.
3 20 ms 18 ms 23 ms brhm-core-2b-xe-822-0.network.virginmedia.net [80.0.2.201]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 23 ms 36 ms 23 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254.42.198]
8 25 ms 24 ms 24 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
9 * * * Request timed out.
10 * * * Request timed out.
11 34 ms 31 ms 29 ms nl-ams04a-ri2-ae6-0.aorta.net [84.116.135.182]
12 * 102 ms 51 ms 213.46.182.2
13 * * * Request timed out.
14 56 ms 53 ms 54 ms 104.160.141.103
15 56 ms 55 ms 68 ms 104.160.141.105
16 * 55 ms 57 ms 185.40.65.1

Trace complete.

C:\Users\Tyrone>
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PacketLoss101
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Message 4 of 21
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Re: League of legends higher constant ping

I have the exact same problem.

I hovered with 28ms before 3 days too, when it suddenly jumped to 50ms and now it's constant.

It's really bad because I play quite competitively and champions that I am good at mechanically are now a nonexistent thing because I cannot perform certain things because of the fact that my ping is above >40. (Example is Riven's ability to doublecast abilities together or any other ability + auto attack reset champion.)

I think it might be coming from Virgin's servers because all my other friends who use Virgin experienced a constant ping spike over the last 3 days, one guy had 30ms and now he has 45ms constant.

 For reference, here is a Think Broadband BMQ of when the spike started. It was on the 3rd of March at exactly 4PM where the latency spiked from a regular 20 to 40. http://imgur.com/a/0cuQu

 

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Josh2490
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Message 5 of 21
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Re: League of legends higher constant ping

Also having problems with League of Legends ping consistently high.

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Blitzbok
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Re: League of legends higher constant ping

Whilst I do not know whether the following is the reason why some Virgin Media customers are experiencing high latency, I have contacted Virgin Media's technical team this afternoon and this is what they had to say:

"Due to the upgrade work being carried out in your area, you are experiencing high latency whilst playing games online. It could also cause slow download/upload speeds, buffering on video services and slow browsing. Once the work is completed any issues above, will be resolved."

When asked when the upgrade is due to be concluded the response was the following: "July 2017"

The Virgin Media team also asked me for my mobile number so that they could update me via text messages on the progress of the upgrade.

Whilst there is a variety of reasons why some of the Virgin Media customers are experiencing high latency issues at the moment, the reason above may apply to some of you too.







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leeroytay
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Message 7 of 21
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Re: League of legends higher constant ping

July 2017? Please don't tell me I'm going to have to put up with this for 4 more months.

LoL is completely unplayable right now. I've gone from a steady 25-30 to a minimum of 50 spiking up to 140+ but even when its at 50, it feels like 300 and there is non-stop packet loss.

VM website is saying there are no issues in my area but plenty of people are having this issue, just check the other threads. All we've got is some crappy generic answer with "might be done in July". Very annoying, not the first time this has happened... I'll be shopping for alternatives if 4 months is the best they can do.

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YorkieMccoy
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Message 8 of 21
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Re: League of legends higher constant ping

I very much doubt its virgin media doing work because this problem appears to be limited to certain games such as league of legends while ping outside of those games appears to be normal.

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rodenm8
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Message 9 of 21
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Re: League of legends higher constant ping

Exact same problem here from 25-30 to a constant 50-53 in the past 3 days.

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Geohh
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Message 10 of 21
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Re: League of legends higher constant ping

i have same problem, currently having to use Cyberghost connected to Netherlands VPN to play league with a decent ping.... apparently this is a nationwide problem atm Smiley Sad