Latency Problems, phone support was rude and useless. Can anyone here help? :)
For the past couple of weeks I have been experiencing latency problems with a game I play (it has been fine for 2 years). I have tried my best to fix it with no avail. I have been in contact with the game support who tell me it looks like an ISP problem.
I experience large latency spikes throughout the day, seeming to be worse in the late evening.
When I phoned VM support, I was greeted with a rude, obnoxious condescending staff member who offered me no help and if I was out of contract I would of cancelled on the spot. Can any staff on the forums please take a look for me? Here are 3 traceroute results to the server I play on:
Re: Latency Problems, phone support was rude and useless. Can anyone here help? :)
Dont worry overly about the network logs at this point. T3's happen, and as long as you don't see T4's you really dont need to stress. The BQM will tell us how latency is on your segment and if the t3's are causing dropouts, we will see it on there.