ok so i've just spent the last 45 mins talking to Microsoft support about why my xbox live keeps disconnecting for 2-3 seconds ( enough to boot me offline totally ) and then reconnecting me straight away. and they basically came back with that i'm getting lag spikes which is causing it to kick me off of xbox live, also had a Virgin media technician come out today and after removing this '' signal booster '' from the superhub 2.0 he said everything should be ok now, fair to say it's actually no better than it was before so is there anything i can do to fix this?
i'm using superhub 2. and even with the correct ports open to the correct IP the nat type doesn't remain opens it just goes to whatever it wants , and i'm on wireless. wired connection isnt really an option
My SH2 used to "forget" port forwarding brave and often. Check the rules are still in there.
You are unlikely to get decent latency over WiFi, as the protocol more or less precludes it. Wired is ALWAYS an option, be it a flat CAT5e under the carpets or powerline adapters (which we use very successfully with Xbone)
Lets run you through the setup basics as SOMETHINGS wrong LAN side if your NAT type is moving.
You need to have set a static IP in the Super hub interface for the Xbone..
You need to have told the XBone not to use a DHCP allocated address, and what the static IP is
You need to have set up port forwarding to the static IP
Portforward.com have a decent set of guides on how to set that up.
EVEN IF YOU HAVE DONE THAT BEFORE< RECHECK- HUB2 does forget settings from time to time...