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pompeyneil
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Lag with online gaming

I've been having a nightmare lately with Black Ops3 and Star Wars Battlefront, it's like I'm a second behind everyone for maybe the last two weeks. Can someone check out my line please?......thanks.
Modem Initialisation Stage Status
Downstream AcquisitionLocked
Primary Frequency266750000 Hz
DHCPDone
TFTPDone
Time Of Day12:48:33 BST
SecurityBPI+
Counters T1,T2,T3,T4,Sync,Resets000,000,000,000,000,000
Internet Connection IP Address Status
WAN IP Address81.105.44.184
Lease Time Remaining5 days 13h:10m:07s
ExpiryThu 14 Apr 01:58
Current Network TimeFri 08 Apr 12:48 BST
Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked9266750000 Hz256 QAM1.2 dBmV 37.1 dB372284
Locked10274750000 Hz256 QAM1.2 dBmV 37.4 dB351278
Locked11282750000 Hz256 QAM1.3 dBmV 37.1 dB311299
Locked12290750000 Hz256 QAM1.3 dBmV 37.1 dB321302
Locked13298750000 Hz256 QAM1.6 dBmV 38.3 dB325312
Locked14306750000 Hz256 QAM1.5 dBmV 36.0 dB420420
Locked15314750000 Hz256 QAM1.4 dBmV 37.6 dB317317
Locked16322750000 Hz256 QAM1.5 dBmV 38.3 dB305297

To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked7225800000 HzATDMA43.0 dBmV64QAM6400000 Hz5120 Ksym/sec
NotLocked00 Hz 0 dBmV  0 Ksym/sec
NotLocked00 Hz 0 dBmV  0 Ksym/sec
Locked7132600000 HzATDMA42.8 dBmV64QAM6400000 Hz5120 Ksym/sec
 
 
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Re: Lag with online gaming

Hi Pompeyneil,

 

Thanks for letting us know what console you're having trouble with. It may be worth putting the consoles IP into the DMZ on the hub. This would bypass any need for port forwarding as well any problems the firewall might be causing. I've just re checked your connection and can see that the contention is higher in the evening but not breaching thresholds. 

 


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Re: Lag with online gaming

Hi pompeyneil

 

Thanks for posting. I'm really sorry to hear of the problems that you've been experiencing when playing BO3 and Battlefront online. We'll certainly look into this with you. I've run a few checks on your connection and everything is looking ok with your hub/network segment. 

 

What console are you playing on? Are you connected wired or wireless?

 

Speak soon 


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pompeyneil
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Re: Lag with online gaming

Hi, thanks for getting back to me. I'm using an Xbox one with a wired connection. Speed wise, I have the 200 Mbps service although this wanders dramatically from over 200 to less than 80 . It's frustrating that you couldn't find anything wrong because the games are nearly unplayable now. I do use port forwarding but reset the router to see if it might help but it didn't. Is there anything else you can suggest because these games are a big financial outlay to not be able to play.
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Re: Lag with online gaming

Hi Pompeyneil,

 

Thanks for letting us know what console you're having trouble with. It may be worth putting the consoles IP into the DMZ on the hub. This would bypass any need for port forwarding as well any problems the firewall might be causing. I've just re checked your connection and can see that the contention is higher in the evening but not breaching thresholds. 

 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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pompeyneil
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Re: Lag with online gaming

OK, will give the DMZ a go but all was fine up until a month ago. Also I have the firewall set to off anyway.......fingers crossed!!........p.s. not only am I getting slaughtered but am noticing a lot of stuttering in the game now and other players flying around the maps like gods, I must seem like an arthritic tortoise to them!!!!.......it's very frustrating / angering.
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pompeyneil
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Re: Lag with online gaming

So then, credit where credit is due!!!!!.......I pessimistically erased my port forwarding and enabled DMZ to my static ISP fully expecting no improvement but ........it has improved!!!!!...... I am now just rubbish at the games rather than being able to blame VirginflamingMedia......seriously though, thanks for the advice, I'm so relieved 😀

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Re: Lag with online gaming

Hi pompeyneil,

 

Sounds like good news, glad Johns advice has helped, I'll see if I can get his Gamer tag for you as he's rubbish at gaming tooSmiley Wink

 

Thanks again for taking the time to let us know.

 

CheersSmiley Happy

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