Playing these two games my ping always stay around 50-60 (my friend in the same city gets 20-30) and every 2-3 minutes it'll shoot upto around 300-500 and sometimes time out. I'm not sure which speed I'm using as I'm not the bill payer, however I believe its the 30mb package. I have read some previous posts and started the BQM test which was started around 11am today. Download speeds seem to be slightly slower than usual too.
Hi I'm using wireless as It's unfeasible for me to use wired (the superhub broadband line is very short) so I'm only able to use wireless. However the problem seems to be worse some days than others and I don't know what causes the difference. Here's the bqm:
As for my ping I've used speedtest and pingtest and it isn't very indicative of the problem as 80% of the time it remains stable. I have tried pinging csgo west and east servers and that also doesn't spike it only happens in game.
Your ping spikes ( ignoring the SH1 router mode problems for now) are the result of a device doing short download or upload bursts as none of the super hub/hubs do QoS you have to do that yourself.
The second part to your problem is your using wireless which is just bad any way you look at it for gaming you can improve this by getting a better wireless router using your super hub in modem mode (which will be more then stable) and a new wireless adepter for your device.
I've used countless routers in the past and never had a problem, as I said I can't use wired due to distance. This is a problem that only happens with virgin and the superhub, I've also spoken to people with virgin who have the exact same problem and those who do not use virgin and are also one wireless have totally fine connections. I have days where it's extremely bad and some where there's no problems at all so I doubt it's due to distance from the router.
I have discovered what was causing my problem and this may be of use to other people experiencing periodic lag spikes. It happens due to the wireless network adapter scanning for new signals within the area, every time it did this my ping would spike up. The solution I used was downloading wlan optimizer and checking the "disable background scan" and "enable streaming mode" boxes which would disable the network scans.