Hi I get a lot of lag while playing Fifa online on the xbox, the game just doesn't seem to respond to my inputs as sharply as it does when I'm playing offline. If I reset my connection it seems better for a while, but then it goes back to how it was. Quite often while I'm playing my son will be online as well, either watching youtube or playing online on his xbox 360, but I still seem to get the same problem when he isn't.
I have 30mb broadband and I'm wondering whether upgrading to 50 or 100 would improve the situation, or if there might be some other issue?
Welcome to the forum and sorry to hear you're having trouble with Fifa. Before you think of upgrading let's see what could be causing this. I've just checked your connection and everything looks healthy there. How are you connecting to the hub? Over a wired or wireless connection? If wireless could you try a wired connection and let us know if this improves anything?
Thanks for letting us know that it's wired. This narrows down the possible causes a huge amount already! Could you try the hub in modem mode with the xbox connected directly? This will eliminate any other devices on the local network taking up bandwidth as well as any of the hubs router functions.
Modem mode will mean only one device can connect at a time so it will be a bit of a pain for your son not being online at the same time. This is only temporary and for testing purposes so just to reassure you can get back to router mode once you've tested.
Tracing route to easo.ea.com [22.214.171.124] over a maximum of 30 hops:
1 * * * Request timed out. 2 659 ms 581 ms 544 ms nott-core-2b-xe-320-0.network.virginmedia.net [126.96.36.199] 3 * * * Request timed out. 4 677 ms 776 ms 516 ms nrth-bb-1b-ae0-0.network.virginmedia.net [188.8.131.52] 5 642 ms 663 ms 643 ms m674-mp2.cvx1-b.lis.dial.ntli.net [184.108.40.206] 6 505 ms 616 ms 543 ms ix-7-0.tcore2.LDN-London.as6453.net [220.127.116.11] 7 20 ms 20 ms 21 ms if-15-2.tcore2.L78-London.as6453.net [18.104.22.168] 8 22 ms 21 ms 20 ms if-2-2.tcore1.L78-London.as6453.net [22.214.171.124] 9 21 ms 21 ms 20 ms if-19-2.thar1.LD5-Slough.as6453.net [126.96.36.199] 10 17 ms 18 ms 17 ms 188.8.131.52 11 16 ms 18 ms 15 ms unknown.prolexic.com [184.108.40.206] 12 16 ms 17 ms 17 ms unknown.prolexic.com [220.127.116.11] 13 * * * Request timed out. 14 95 ms 95 ms 97 ms unknown.prolexic.com [18.104.22.168] 15 90 ms 90 ms 90 ms 22.214.171.124 16 94 ms 95 ms 97 ms 126.96.36.199 17 95 ms 97 ms 94 ms meav5-pub.pt.iad.ea.com [188.8.131.52] 18 96 ms 95 ms 96 ms easo.ea.com [184.108.40.206]