I'm currently supposed to be receiving 100mbps and I'm using a hard wired connection to my Xbox one but I continue to run into issues.
I experience rubber banding and stutter lag on Black ops 3 which is noticeable when my connection flickers between 4 and 3 bar but also occurs at 4 bar. Also, on rocket league I have around the same ping as my friends in game but experience unplayable lag. My download speeds are usually fine when I do speed tests but can be unusually low compared to what I'm supposed to receive. Also I was notified about a fault in the area which is being investigated but I'm unsure if work is being done or if that's even the root problem as other friends using virgin media who are relatively close experience minimal problems.
I've tried everything such as port forwarding but nothing is solving it. I've just purchased FIFA 17 and playing online is virtually impossible due to the lag. Even my friends point out that my mic lags when I speak so they can't hear me properly.