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AndyG384521
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Keep losing connection once an hour.

Once an hour for the past week I lose connection for about a minute. The blue tick on the hub flashes. Play a lot of online games on PS4. Got to the point where seriously considering switching to another provider. It's very frustrating.

Done all the usually stuff turn off router, even reset back to factory defaults but still happening.
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simon1975
On our wavelength
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Re: Keep losing connection once an hour.

Check the lease timer in the Superhub settings.  It could be rebooting everyday if the timer is set 24 hours.

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Forum Team
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Re: Keep losing connection once an hour.

Hi AndyG384521,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can get some details from you.

 

Speak soon! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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