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zoe82
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Keep getting lag on ps4 games

My boyfriend keeps getting lag when playing online
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jamesthetechy
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Re: Keep getting lag on ps4 games

It is to do with either the servers your boyfriend is connecting to or Virgin Media are slow again.. 

For me when playing games such as CS:GO I experience packet loss with Virgin Media as well which is very frustrating and I am currently awaiting a phone call back from them once the "fix" the connecting again.

My honest advice would be to call them to fix this issue. I would have a computer plugged into the router with an Ethernet cable when calling to make the call faster. 

 

Thanks,

James

(Another Virgin Media Customer)

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Superuser
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Re: Keep getting lag on ps4 games


zoe82 wrote:
My boyfriend keeps getting lag when playing online

Is the PS4 connected via Ethernet cable or wireless?  Ethernet is best for online gaming.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong :-) If you do like my answer please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.