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tommo956
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Kantai Collection timeouts

Hello, this is the first time i've posted on this forum.

Kantai Collection is a browser-based game with servers based in Japan, I've been able to play the game without any problems since about September 2014, however, starting from around 12pm today, I've been getting constant disconnections from the game, even to the point where it won't actually load. I have tried clearing my browser's cache and all of the other stuff that people suggest, but i'm starting to get annoyed now. 

I have already spoken to customer service on the web chat today, but as you would expect, when i'm talking about the problem, it starts working again. However it's stopped working now, and I don't have any idea how to fix it.

I'm running Windows 7 and I am using Google Chrome.
The tracert is below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tom>tracert 125.6.189.215

Tracing route to 125.6.189.215 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms routerlogin.net [192.168.0.1]
2 * * * Request timed out.
3 11 ms 11 ms 11 ms nott-core-2b-xe-200-0.network.virginmedia.net [8
1.109.167.253]
4 * * * Request timed out.
5 21 ms 12 ms 14 ms nrth-bb-1b-ae0-0.network.virginmedia.net [62.254
.42.130]
6 15 ms 15 ms 15 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
7 * * * Request timed out.
8 165 ms 163 ms 162 ms te0-1-0-7.gw4.sjc1.asianetcom.net [202.147.50.17
0]
9 279 ms 280 ms 278 ms te0-1-0-1.gw2.lax3.asianetcom.net [202.147.61.20
6]
10 * * * Request timed out.
11 279 ms 292 ms 278 ms ge3-1-0-0.gw3.nrt4.asianetcom.net [202.147.0.55]

12 274 ms 273 ms 298 ms MBI-0040-MBI-0007.asianetcom.net [203.192.129.23
8]
13 273 ms 302 ms 275 ms ae1.transit2.nihonbashi.vectant.ne.jp [163.139.1
28.122]
14 279 ms 279 ms 279 ms 163-139-226-114.rv.vectant.ne.jp [163.139.226.11
4]
15 283 ms 282 ms 281 ms 203.174.66.150
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Any attempts to ping the server result in 100% packet loss.

I hope somebody can help, even if this is an obscure game.

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tommo956
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Re: Kantai Collection timeouts

Never mind, it sorted itself, if a moderator wants to close this thread, they're more than welcome

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