Hello VM, looking for an update on F002680497 as evenings are becoming intolerable and the service unusable for 4-7 hour periods during peak time. Too much contention means that the planning for this segment of the network hasn't been done.
No problem. The ticket notes show that it was closed on 26/04/2016 following work that has been recently carried out to resolve the problem. I'm unable to see any data on your network segment at the moment due to these recent changes so I'll keep an eye on it over the next few days and let you know of any further updates.