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jackmunday52
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Internet problems

im a student living in derby we have had internet in here for 2-3 weeks now and its supposed to be quite a high mb however we all get constant lag when we try and game and there is also drops in speed all through out the day even for basic tasks yet the internet in our area is supposed to be having no problems, we have tried changing channels and nothing seems to work, we currently have a superhub 1 installed but we do have a superhub2 here as well i dont know if we are supposed to use the superhub2 and if that would make an difference? any info would be great to try and improve

thanks

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Superuser
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Re: Internet problems

hiya @jackmunday52 welcome to the virginmedia community forum, yes i would be using the superhub 2 has improvement for wifi over the superhub 1, if you do a wired connection is the speed any better?
if you could goto http://192.168.0.1 clicking router status top right [no need to login] and if you could copy/paste the downstream, upstream, network log.. dont worry about the formatting we can easily read it.
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