Internet cuts out while doing any type of gaming or online surfing
I am not talking about high end gaming I am talking about playing Pokemon TCG online. For that matter any online games. I keep getting disconnected in the middle of a game and it is getting highly frustrating. I have done all the normal change this, restart that and change channels. I have run a test for the service and it says it is fine.
But here was the kicker. I was sat playing at my desktop computer with my iPad next to me playing a video. Suddenly I got kicked out on my computer and then kicked out on my iPad as well. So that tells me it is not the computer but the internet service.
I would appreciate a fix on this as it has now been going on for easily 4 or 5 months.
Re: Internet cuts out while doing any type of gaming or online surfing
Are these issues both occurring on wireless only (or does it affect wired connections too)? - If you are using wireless are you able to try it on a wired connection ?
There are staff members that respond to posts on this public forum but it seems to take them around a week to reply, so relying on that wouldn't be the fastest option for you. You could give them a call or contact them via Live Chat.
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