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georgeparfum
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Internet connection VERY slow. [BIG PING]

Hello, im playing CS:GO and SA:MP (GTA San Andreas Multi Player) and my internet connection is extremlyyyyy slow. I've got big ping in every game. In any game i join it disconnects me because slow internet conection. What should i do about it? How can i fix it. I called at virgin media they said you should wait until 20 december.....Here is a speed test.Testnet.png

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Lee2
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Re: Internet connection VERY slow. [BIG PING]

If you can I'd advise you to switch ISP to bt
Virgin have fastest speed but the worst for gaming. I've had a major latency issue for over a year and still hasn't been rectified.
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Forum Team
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Re: Internet connection VERY slow. [BIG PING]

Hello georgeparfum

Welcome to our forum, I am sorry you are having problems with slow peak time speeds and packet lag. We do have a problem with high peak time traffic on your segment I am afraid. We are already aware of it ref  F004032588 and would like to carry out some upgrade work. The review date is currently showing 21 DEC 2016. Please accept our apologies and if you would be so kind to wait a few days one of the forum team will be in contact to discuss further.

Thank you for your patience

Nicola

Virgin Media Forum Team
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