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Infinite warefare issues

Ok so me and my husband are having an awful time trying to play cod infinite warefare our nat keeps switching to strict or moderate it keeps kicking us out and freezing up our xbones its showing our speeds going up and down a bunch we've been playing cod since the 1st one and have never had problems like this we've contacted out internet providers and their saying our stuffs running fine they've even sent people out we've opened ports and all that can somebody please help
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Forum Team (Retired) Adam_L
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Re: Infinite warefare issues

Hi MrsBoutaugh, 

Thanks for letting us know about your issues with your connection, I apologise for any troubles incurred.

I have tried to run some checks on your connection from here, however I was unable to locate any of your details via your forum account. I will need some information form you in order to proceed with diagnostics.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics. Please respond to me there and I'll get this sorted for you.

Take care, 




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