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Incredibly unstable internet connection

 

Pinging google results in a wide spread of ping results, restarting the router several times without any kind of improvements. Gaming is next to impossible.

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Request timed out.
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Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Message 2 of 14
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Re: Incredibly unstable internet connection

Hi Hydrops, 

 

Thanks for your post and welcome to the forums. It's nice having a new face in the crowd. 

 

I'm really sorry to hear you are having an issue gaming. Looking at the account I can see you've already called in and the team have arranged for an engineer to come and visit. 

 

Let us know how that goes and if you're still having an issue once they've been. 

 

Thanks,

 

 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Message 3 of 14
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Re: Incredibly unstable internet connection

So the booked engineer did not come at all. I simply do not have time to chase you down, and honestly I'm getting rather frustrated by the fact that I have to chase you down to get results. Last I heard there was an over utilisation issue and that it would be fixed by the 7th of December. Please can you provide me with an update as I don't want to have to be on the phone for over an hour. Please also confirm that the date for it being fixed isn't infact being pushed back again.

Edit: I understand the concept of over utilisation and how you have to throttle the connection. I would however, much prefer if you were consistent and provided me with a stable ping/connection even at the cost of reducing the maximum capacity of the connection. Ie if you can provide me with 50mb that is stable over 100mb that is ludicrously unstable between the hours of around 3pm-12.

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

In addition to my previous post here is the live connection 

 

http://www.thinkbroadband.com/ping/share/4c413508ac03ed1e9e5c7b42bfbe7c3b.html

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

Honestly, I'd like to retract my previous statement about the connection being non-functional between the hours of 3pm-12pm, it's more like 10AM onwards.

http://www.thinkbroadband.com/ping/share/4c413508ac03ed1e9e5c7b42bfbe7c3b.html

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

03-04/December Connection update03-04 December 16.png

 

 

 

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

04 night.png

 

 Well the connection actually got worse tonight. Solid 30% packet loss at times, completely non functional connection. How is that we've gone back in time, I'm fairly sure dial up could provide a more consistent connection, I mean a messenger pigeon is probably more reliable than this.

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection



04-05.png

 

 

Update: the connection is completely non functional

 

 

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

05 night.png

 

 

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Re: Incredibly unstable internet connection

06.png

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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