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kidneythiefs
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HotS / LoL and other online games - Lag-FPS Drops

Been having a lot of issues for a while now when trying to play games online like Heroes of the Storm etc, I get constant on and off lag spikes/fps drops that last a few seconds each time.

 

Here is a tracert to HotS if its of any help.

 

Tracert

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.0.1 
  2     *        *        *     Request timed out.
  3     9 ms     9 ms    11 ms  cpc1-bror4-4-0-cust149.bmly.cable.ntl.com [80.1.245.149] 
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    15 ms    15 ms    13 ms  brhm-bb-1c-ae1-0.network.virginmedia.net [62.254.42.210] 
  7    25 ms    20 ms    19 ms  213.161.65.149 
  8    18 ms    20 ms    18 ms  ldn-b5-link.telia.net [213.248.76.85] 
  9    21 ms    19 ms    31 ms  ldn-bb3-link.telia.net [80.91.246.96] 
 10    29 ms    31 ms    31 ms  adm-bb3-link.telia.net [213.155.136.115] 
 11    26 ms    24 ms    26 ms  adm-b2-link.telia.net [213.155.137.211] 
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

 

Also here is a video from last night testing on a AI game showing some lag issues over a 8 min video: https://www.youtube.com/watch?v=qYb5q7ZWBGY 

 

 

Many Thanks

 

Adrian

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MiniNinja87
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Re: HotS / LoL and other online games - Lag-FPS Drops

I have had issues like this on LoL (EUW) for about a week now. I will be in a game and all of a sudden, my spells cast 2-3 seconds after casting them

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Re: HotS / LoL and other online games - Lag-FPS Drops

Hi Kidneythiefs,

 

Sorry to hear you're having issues with LoL and thanks for posting the trace. 

I've checked everything at this end and can see no issues from here. The trace looks perfectly normal with no issues on any servers on our side or through the telia servers that returned the ping request. 

Could you try popping your PC into safe mode with networking and the hub into modem mode? This will eliminate a lot of the variables that could be causing this such as the hubs router functions, other devices on the network and any background software/processes on the PC.


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