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DG2
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High ping when playing online games

Hello,

I've recently (2 weeks or so) switch from Sky to Virgin fiber (Vivid 100 optical fiber to be exact). Now I never experience lag or high ping with Sky but I wanted more download speed. So I switch to Virgin.

 

However, I've noticed high latency/ping when gaming online with my mates. Considering I'm under a pretty expensive package the service is rather poor, comparing to Sky, BT, and even Talk-talk - I've tried them all.

Tried running speed-test, and and calling, but like always; all test are good, fine, and nearly perfect. But when playing online it's terrible, I can even feel when opening new sites to browse.

Not entirely sure if anyone can help here or suggest anything, but any help is appreciated Smiley Happy

P.S. - tried resetting router, checked my firewalls etc.

 

Regards

DG2

 

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Superuser
Superuser
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Re: High ping when playing online games

Which HUB have you got?

How are you connecting to it?

 


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DG2
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Re: High ping when playing online games

Hey,

Connection is wired, hub is 3.0 - I assume the newest one.

Had an engineer visit yesterday, but nothing has changed. Still high ping when gaming online.

Might have to see if I can terminate my contract without paying the fees as this is ridiculous.

 

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Superuser
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Re: High ping when playing online games

Can you post a couple of traceroutes to servers you are using?

 


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