I'm having real problems with high ping spikes especially when playing games. Usually our normal ping is between 20-40 however recently it has been averaging 60-200. This is happening on steam games as well as xbox games. I've been onto virgin media several times and have spent hours talking to many different technicians and still have not had my problem solved. In fact, it is now worse than it ever has been before, rather than ping spikes at a certain time it is just happening constantly. Any help would be much appreciated.