The broadband in the house I am living in seems to be suffering with really high ping, even when connected via cable. My ping constantly ranging from 300ms to 1200ms all day. This issue have been around for months. It used to be once a month, then once a week, and now its a whole day issue. This makes playing streaming videos impossible, let alone gaming.
Pinging google.co.uk [220.127.116.11] with 32 bytes of data: Reply from 18.104.22.168: bytes=32 time=960ms TTL=55 Reply from 22.214.171.124: bytes=32 time=823ms TTL=55 Reply from 126.96.36.199: bytes=32 time=799ms TTL=55 Reply from 188.8.131.52: bytes=32 time=825ms TTL=55
Ping statistics for 184.108.40.206: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 799ms, Maximum = 960ms, Average = 851ms
Pinging bbc.co.uk [220.127.116.11] with 32 bytes of data: Reply from 18.104.22.168: bytes=32 time=802ms TTL=52 Reply from 22.214.171.124: bytes=32 time=768ms TTL=52 Reply from 126.96.36.199: bytes=32 time=849ms TTL=52 Reply from 188.8.131.52: bytes=32 time=887ms TTL=52
Ping statistics for 184.108.40.206: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 799ms, Maximum = 960ms, Average = 851ms
I decided to do a tracer route to EUW server from Valve.
C:\Users\G Series>tracert 220.127.116.11
Tracing route to 18.104.22.168 over a maximum of 30 hops
1 2 ms 2 ms 2 ms routerlogin.net [192.168.0.1] 2 * * * Request timed out. 3 726 ms 643 ms 663 ms leic-core-2b-ae7-1266.network.virginmedia.net [22.214.171.124] 4 * * * Request timed out. 5 745 ms 794 ms 814 ms nrth-bb-1b-ae0-0.network.virginmedia.net [126.96.36.199] 6 915 ms 815 ms 680 ms m674-mp2.cvx1-b.lis.dial.ntli.net [188.8.131.52] 7 596 ms 514 ms 414 ms ldn-b1-link.telia.net [184.108.40.206] 8 363 ms 402 ms 437 ms ldn-bb3-link.telia.net [220.127.116.11] 9 519 ms 539 ms 603 ms prs-bb3-link.telia.net [18.104.22.168] 10 685 ms 731 ms 789 ms prs-b5-link.telia.net [22.214.171.124] 11 740 ms 623 ms 483 ms valve-ic-315390-prs-b5.c.telia.net [126.96.36.199] 12 524 ms 581 ms 592 ms 188.8.131.52
The speedtest result shows that I have 1015ms, 18.72Mbps download speed and 0.31Mbps, when I paid for 50Mbps service.
Another speedtest result that I did a couple minutes after, which shows 293ms, 12.26 download speed and 0.47 upload speed.
So how do I identify the rogue device and block it from using my connection?
Its not a case of how you block it but whats causing it you may you have a weak wireless password maybe its the PC/laptop your using now to which if you block it well it does you no good. So run the super hub in router mode and disable the wireless don't have any wired devices connected just let BQM ping the super hub in router mode for a bit this will be your check then start adding devices it may be slow to find because not many people have full visibility on their network as such and if its by wireless then change the password use WPA2.
Chances are you are being traffic managed. I've been having similar issues. Then they sent an engineer out. Who sorted out all the power levels. Then he rang someone up. Turns out all the days I was having issues those were the days I was being traffic managed. I play ESO on the XBOX one. And occasionally upload files to my online back up drive. Turns out ur only allowed to upload 750mb per hour!!!! It's pathetic.
I still have no idea how does the traffic manage thing work; how much are we allowed to upload and download per hour/per day? They should really write these details down, and tell the users that they are being trafifc managed. Still, I really hate how they can traffic manage you to give someone else your bandwidth. I am the one paying more money, and I EXPECT to get similar stuff in return. If they are gonna give me 50kbps when I paid for 50Mbps, I'm just gonna bring down their reputation on the net. If I can't even stream a video, whats the point of having internet?
EDIT: Gaming at 400ms is not fun at all. If they have problem supplying agreed internet speed to everyone in an area, then stop advertising and all those arrogant talk about being the best in UK. Traffic managing someone is just not right at all.