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Liroy
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High ping, lags...

Hello again.
I still have a problem playing CSS past few weeks. Ping is jumping. I'm using wireless connection.  When ping jumps I trace to that server:


Tracing route to 89.20.135.148 over a maximum of 30 hops
  1     7 ms    30 ms    30 ms  routerlogin.net [192.168.0.1]
  2     *        *        *     Request timed out.
  3     *        *     1088 ms  brig-core-2b-xe-1131-0.network.virginmedia.net [
80.3.65.253]
  4    29 ms    25 ms    17 ms  popl-bb-1b-ae14-0.network.virginmedia.net [213.1
05.159.157]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7  2457 ms     *        *     nrth-bb-1c-ae0-0.network.virginmedia.net [62.254
.42.134]
  8  2709 ms     *       38 ms  fran-ic-2-ae0-0.network.virginmedia.net [62.254.
42.178]
  9  3301 ms     *        *     be5089.agr21.fra03.atlas.cogentco.com [130.117.1
4.133]
 10     *        *        *     Request timed out.
 11   241 ms   172 ms   239 ms  be2304.rcr21.fra06.atlas.cogentco.com [154.54.74
.74]
 12   213 ms   214 ms   175 ms  be2646.nr13.b015761-2.fra06.atlas.cogentco.com [
154.25.7.150]
 13   143 ms   173 ms   214 ms  149.11.138.106
 14   336 ms   265 ms   217 ms  msk-r1-r12-xe-1-0-0-910.ti.ru [212.1.251.234]
 15   350 ms   277 ms   233 ms  msk-r1-r12-xe-10-1-0-3005.ti.ru [212.1.240.178] 

 16  1649 ms   289 ms     *     89.20.135.148
 17     *     PC [192.168.0.5]  reports: Destination host unreachable.


or

Tracing route to 89.20.135.148 over a maximum of 30 hops

  1    73 ms    38 ms   153 ms  routerlogin.net [192.168.0.1]
  2    79 ms   221 ms   125 ms  cpc2-lanc6-2-0-gw.3-3.cable.virginm.net [86.5.64
.1]
  3   267 ms   101 ms   205 ms  brig-core-2b-xe-1131-0.network.virginmedia.net [
80.3.65.253]
  4   245 ms   126 ms   129 ms  popl-bb-1b-ae14-0.network.virginmedia.net [213.1
05.159.157]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7   514 ms   496 ms   486 ms  nrth-bb-1c-ae0-0.network.virginmedia.net [62.254
.42.134]
  8   207 ms     *        *     fran-ic-2-ae0-0.network.virginmedia.net [62.254.
42.178]
  9   365 ms   251 ms   337 ms  be5089.agr21.fra03.atlas.cogentco.com [130.117.1
4.133]
 10   313 ms   268 ms   342 ms  be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
 11   285 ms   341 ms   285 ms  be2304.rcr21.fra06.atlas.cogentco.com [154.54.74
.74]
 12   502 ms   485 ms   284 ms  be2646.nr13.b015761-2.fra06.atlas.cogentco.com [
154.25.7.150]
 13   251 ms   451 ms   475 ms  149.11.138.106
 14     *      992 ms   312 ms  msk-r1-r12-xe-1-0-0-910.ti.ru [212.1.251.234]
 15   375 ms   401 ms   475 ms  msk-r1-r12-xe-10-1-0-3005.ti.ru [212.1.240.178]

 16   180 ms   505 ms   453 ms  89.20.135.148

Trace complete.

Seems login problems us well

 

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)282750000234750000242750000250750000258750000290750000266750000274750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID29252627283012
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)3.034.484.354.093.802.773.593.52
RxMER (dB)38.2638.9838.6138.2639.4038.6139.4039.40
Pre RS Errors
 4205540168702344280988959306
Post RS Errors
 288270288285278986956302

  Upstream:  US-1 US-2 US-3 US-4

Channel Type2.02.0N/AN/A
Channel ID5857N/AN/A
Frequency (Hz)3580000045800000N/AN/A
Ranging StatusSuccessSuccessOtherOther
Modulation16QAM16QAMN/AN/A
Symbol Rate (Sym/sec)51200005120000N/AN/A
Mini-Slot Size44N/AN/A
Power Level (dBmV)41.0042.25N/AN/A
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts0000
T4 Timeouts0000

 

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Liroy
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Re: High ping, lags...

24/07/2015 16:28:45 GMT24/07/2015 16:28:45 GMTError (4)68010302DHCP WAN IP - 86.5.65.168
24/07/2015 16:27:57 GMT24/07/2015 16:27:57 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
22/07/2015 09:01:18 GMT22/07/2015 09:01:18 GMTError (4)68010302DHCP WAN IP - 86.5.65.168
22/07/2015 09:00:28 GMT22/07/2015 09:00:28 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
20/07/2015 12:45:31 GMT20/07/2015 12:45:31 GMTError (4)68010302DHCP WAN IP - 86.5.65.168
20/07/2015 12:44:42 GMT20/07/2015 12:44:42 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
17/07/2015 17:44:51 GMT17/07/2015 17:44:51 GMTWarning (5)66050300Auth Fail - Web login failed.
17/07/2015 17:44:44 GMT17/07/2015 17:44:44 GMTWarning (5)66050300Auth Fail - Web login failed.
17/07/2015 07:40:54 GMT17/07/2015 07:40:54 GMTError (4)68010302DHCP WAN IP - 86.5.65.168
17/07/2015 07:40:21 GMT17/07/2015 07:40:21 GMTError (4)68000407TOD established
17/07/2015 07:40:13 GMT17/07/2015 07:40:13 GMTCritical (3)82000200No Ranging Response received - T3 time-out
17/07/2015 07:40:12 GMT17/07/2015 07:40:12 GMTCritical (3)82000200No Ranging Response received - T3 time-out
17/07/2015 07:40:06 GMT17/07/2015 07:40:06 GMTNotice (6)84000510Downstream Locked Successfully
17/07/2015 07:39:34 GMT17/07/2015 07:39:34 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
17/07/2015 05:41:30 GMT17/07/2015 05:41:30 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
17/07/2015 01:45:23 GMT17/07/2015 01:45:23 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/07/2015 17:53:09 GMT16/07/2015 17:53:09 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
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Message 3 of 27
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Re: High ping, lags...

Hi Liroy

 

Thanks for posting. I'm sorry to hear of the issues you are experiencing while playing CSS. 

 

I've run a few checks on your connection and everything looks healthy. Could you post a trace route for us to look at on a wired connection when you notice these problems occurring? 

 

Thanks 


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Re: High ping, lags...

Hi Ty


I'll do it as soon as possible.
No matter what time of day, high ping and lag occurs approximately every 1-2-5 min while playing. Before the beginning of the problems, I played through wireless connections about half year without any problems.

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Re: High ping, lags...

Hi Ty


Sorry for such a late reply..
Unfortunately I cannot connect to the wire and trace route. The problem still exist

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Re: High ping, lags...

Hi Liroy,

 

If you're playing online over wireless it's likely to be the cause of your latency. There isn't much we can do until we know whether this is a wireless issue or something to do with our network. We'd still need you to try a wired connection for comparison and if that works fine it's best to try improving the wireless signal. Try changing channels to see which works best in your wireless environment. 


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Re: High ping, lags...

Hi guys,


I trace from my router settings and get those results:

traceroute to bbc.co.uk (212.58.246.104), 30 hops max, 64 byte packets
 1  86.5.64.1  230.000 ms  190.000 ms  180.000 ms
 2  80.3.65.253  150.000 ms  60.000 ms  70.000 ms
 3  213.105.159.157  10.000 ms  20.000 ms  20.000 ms
 4  *  *  *
 5  *  *  *
 6  62.254.42.130  10.000 ms  30.000 ms  20.000 ms
 7  *  *  *
 8  212.58.239.237  20.000 ms  10.000 ms  20.000 ms
 9  *  *  *
10  132.185.254.93  20.000 ms  20.000 ms  20.000 ms
11  132.185.255.165  20.000 ms  20.000 ms  20.000 ms
12  212.58.246.104  20.000 ms  20.000 ms  20.000 ms
Traceroute complete.


traceroute to bbc.co.uk (212.58.244.18), 30 hops max, 64 byte packets
 1  86.5.64.1  150.000 ms  180.000 ms  80.000 ms
 2  80.3.65.253  60.000 ms  170.000 ms  140.000 ms
 3  213.105.159.157  180.000 ms  240.000 ms  370.000 ms
 4  *  *  *
 5  *  *  *
 6  62.254.42.130  220.000 ms  220.000 ms  130.000 ms
 7  *  *  *
 8  212.58.239.237  110.000 ms  130.000 ms  170.000 ms
 9  *  *  *
10  *  *  *
11  *  132.185.254.109  20.000 ms  *
12  132.185.255.149  20.000 ms  30.000 ms  20.000 ms
13  212.58.244.18  20.000 ms  20.000 ms  20.000 ms
Traceroute complete.

 

and to server that I'm playing:

traceroute to 89.20.135.148 (89.20.135.148), 30 hops max, 64 byte packets
 1  86.5.64.1  340.000 ms  240.000 ms  210.000 ms
 2  80.3.65.253  350.000 ms  370.000 ms  370.000 ms
 3  213.105.159.157  410.000 ms  150.000 ms  80.000 ms
 4  *  *  *
 5  *  *  *
 6  62.254.42.134  260.000 ms  240.000 ms  280.000 ms
 7  62.254.42.178  220.000 ms  190.000 ms  *
 8  130.117.14.133  350.000 ms  310.000 ms  330.000 ms
 9  130.117.48.70  260.000 ms  470.000 ms  430.000 ms
10  154.54.74.74  270.000 ms  170.000 ms  50.000 ms
11  154.25.7.150  50.000 ms  50.000 ms  50.000 ms
12  149.11.138.106  40.000 ms  70.000 ms  80.000 ms
13  212.1.243.170  320.000 ms  160.000 ms  190.000 ms
14  212.1.240.178  150.000 ms  150.000 ms  210.000 ms
15  89.20.135.148  140.000 ms  320.000 ms  320.000 ms
Traceroute complete.

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Message 8 of 27
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Re: High ping, lags...

Hi Liroy,

 

Thanks for posting those traces, the first hop is pretty high and remains at that ms throughout the trace. Was this done over a wireless connection by any chance? 


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Re: High ping, lags...

Hi John_G,

Yes, that was done over wireless connection but from router

 

Super Hub>Advanced Setting>Tools>Trace route

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Re: High ping, lags...

Hi Liroy,

 

Thanks for letting us know. Wireless is a very unstable medium that's affected by a a huge range of factors outside our control. Running a trace over wireless has no diagnostic merit as the wireless can cause a poor connection all along the connection and doesn't actually show where an issue on the network could be. Could you run another traceroute while wired directly to the hub? 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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