Hi ive started gaming on my 50 mb connection but i have a constantly high ping and lagging/stuttering when i get spikes so its unplayable. My average ping seems to be about 183 using tests on sites from my ps4 and also my pc/phone. Could you advise me further on what to do?
I've just been onto VM and they say they will look into it and email me. You might want to do the same as many of us can't play online with such bad lag. Its been ok up to the last few days. The more of us that complain the quicker they will react. Good luck with your gaming.
Id appreciate it some1 from virign can look at this for me as after a few days monitoring i can see this happens every night at peak periods, so im guessing if im in a high utilisation area?? Get constant spikes and rubber necking in game.
Tracing route to bbc.co.uk [126.96.36.199] over a maximum of 30 hops:
1 * * * Request timed out. 2 23 ms 13 ms 14 ms cpc12-derb14-2-0-gw.8-3.cable.virginm.net [81.98 .101.1] 3 20 ms 12 ms 10 ms leic-core-2a-xe-122-0.network.virginmedia.net [8 188.8.131.52] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 93 ms 42 ms 41 ms nrth-bb-1b-ae1-0.network.virginmedia.net [62.254 .42.218] 8 41 ms 38 ms 36 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253. 174.18] 9 38 ms 26 ms 34 ms pos6-1.rt0.thdo.bbc.co.uk [184.108.40.206] 10 * * * Request timed out. 11 36 ms 38 ms 40 ms ae0.er01.cwwtf.bbc.co.uk [220.127.116.11] 12 26 ms 33 ms 36 ms 18.104.22.168 13 126 ms 72 ms 67 ms 22.214.171.124
Thanks for the reply! I see what you mean..... I live in Derby so i'm guessing this is a busy area for virgin but you would also then think things like this would be sorted quickly. What i find interesting is other posts have been answered but this has been ignored guess i'm gonna have to start ringing up complaining instead.
As usual, same pattern last night
So i can assume there is nothing wrong with my setup as it works fine in the day
every single day is awful at peak times and judging by other posts its over subscribed area im guessing hence buffering. Im tempted to go back to BT for 4mb stable speeds. I can use the current getout clause of the virgin price increases to escape.... i miss my gaming and currently cant play so the speeds in offpeak mean nothing....