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tsar_chasm
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High packet loss at final hop

Hi, I just got the chance to try playing some games at my new place and I think I'm getting some high packet loss. Downloads are nice and speedy but even basic webgames pretty unplayable. I'd appreciate it if anyone could take a look and share their wisdom.

WinMTR Statistics - (to a little web game)

WinMTR statistics

 

Host%SentRecvBestAvrgWrstLast
routerlogin.net032320141
cpc12-cowc7-2-0-gw.14-2.cable.virginm.net032328173417
renf-core-2b-xe-032-0.network.virginmedia.net032327132110
No response from host100700000
leed-bb-1b-ae1-0.network.virginmedia.net0323214215816
213.152.245.530323217257824
ae6.mpr3.lhr3.uk.zip.zayo.com0323217233325
ae4.mpr1.lhr15.uk.zip.zayo.com4282718223528
zayo-ntt.mpr1.lhr15.uk.zip.zayo.com0323225304525
ae-2.r02.londen01.uk.bb.gin.ntt.net0323227313828
nominum-1.r00.londen01.uk.bb.gin.ntt.net4282719244444
81.200.66.25303232274021234
advancedsearch.virginmedia.com888136363636

 

WinMTR Statistics (to bbc.co.uk)

WinMTR statistics

 

Host%SentRecvBestAvrgWrstLast
routerlogin.net0383803611
cpc12-cowc7-2-0-gw.14-2.cable.virginm.net038387157635
renf-core-2a-xe-032-0.network.virginmedia.net038388157711
No response from host100800000
No response from host100800000
No response from host100800000
brhm-bb-1c-ae0-0.network.virginmedia.net0383813227820
tcl5-ic-2-ae0-0.network.virginmedia.net3343317237219
212.58.239.2490383820268928
No response from host100800000
ae0.er01.cwwtf.bbc.co.uk0383819258329
132.185.255.1650383819257424
212.58.246.79888129292929

 

As I understand it (crosses fingers) it's the packet loss on the final hop that I should be worried about and it looks like I'm getting a fair amount. I've tried the usual reset and rebooting the router and these mtrs were take using an ethernet cable. Am I talking out of my bum? 

Cheers

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tsar_chasm
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Re: High packet loss at final hop

Noticed a lot of people posting links to thinkbroadband graphs so here's mine in real time. Hopefully this link will work and continue to update.

http://www.thinkbroadband.com/ping/share/eedba860268c2017b82f661927af153c.html

 

My Broadband Ping - test01

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Re: High packet loss at final hop

Hi Tsar_chasm,

 

Welcome to the forum and sorry to hear you're getting packet loss. Looking at your graph it doesn't look like this is only to the games sites. I've checked your connection from here and can see no issues from here. Your power levels, SNR and area contention are all healthy.

I'd suggest narrowing down the potential causes by putting your hub in modem mode and a PC in safe mode with networking.

This will rule out background software on the PC, the hubs router functions, wireless and other devices on the network. You'll have to set up a new graph as modem mode causes your IP to change.


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