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Message 11 of 35 (382 Views)

Re: High Ping at the same time every day!

Thanks Krippies, I'll run it for 3 different days seperately because it doesn't jump so high every day. 

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Message 12 of 35 (350 Views)

Re: High Ping at the same time every day!

OK, so I've used it for some time and I have got the worst results. This is not stopping anytime soon... terrible.. Have no idea what is going on today and what was going on yesterday.. 21/22, terrible days...

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Message 13 of 35 (332 Views)

Re: High Ping at the same time every day!

Posting again, forgot to censor out my ip...  Today problems as well, again...ping1.pngping2.png

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Superuser
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Message 14 of 35 (325 Views)

Re: High Ping at the same time every day!

Those blue and red "Towers" look like you are saturating upstream. Any streaming going on , or P2P? Backups to the cloud?

 


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Message 15 of 35 (304 Views)

Re: High Ping at the same time every day!

Which superhub do you have?
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Message 16 of 35 (298 Views)

Re: High Ping at the same time every day!

Superhub 3.0, changed from 2.0 because I thought it is the router's fault

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Message 17 of 35 (297 Views)

Re: High Ping at the same time every day!

I've tried streaming ages ago, p2p no way, no cloud backups, it happens randomly through the day, we do nothing differently and it just starts at random times. There is another day, Monday, one of the worse days yet...  I really don't know what is going on, no downloads at the times when it's lagging, trying to exit every app that takes the internet changes nothing, resetting router and wi-fi on the comuters does nothing as well...ping3.png

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Message 18 of 35 (281 Views)

Re: High Ping at the same time every day!

Weird one, Ill hit up staff again to get another look.

@Samantha_L sorry to add to your already mega work load, but can you get a look at this one again?

Doesn't fit with overutilisation, which you have more or less confirmed is not in play , but the latency is horrible (blue trace, we expect the yellow to be like that)

 


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Message 19 of 35 (268 Views)

Re: High Ping at the same time every day!

Morning YourBestSenpai,

 

I appreciate you getting back to me and also thanks Kippies for tagging me in this Smiley Happy

 

I've done another check on the line/network, the power levels/modem snr are showing as within range, there are high peaks of traffic during the evenings, however the latency on the BQM graph is outside these hours.

 

The next step would be to see if you get the same issue whilst in modem mode, to rule out any other devices that might be causing an issue. If you can create another BQM graph whilst in modem mode, that would be very helpful. You will need to change the IP address when setting this up.

 

Speak soon

Sam


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Message 20 of 35 (247 Views)

Re: High Ping at the same time every day!

Hello. I don't understand the modem mode, does it work only on one computer? If yes there would be a problem, my parents.
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