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Max10Hawkins
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High Ping Problems

Hi

During the past week i have been playing PC games and i have been getting between 200-1700 ping i'm not sure why this is happening. I have looked up to see if anyone else has been getting this but i cant fine a solution. So if anyone can help with this.

I know i have given very little information but i don't know much about my broadband or anything like that. All the information i can give is that I've had this problem in the past and to fix that i got a new broadband box, i use an Ethernet cable, and my normal ping is around 30-60.

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Forum Team
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Re: High Ping Problems

Hi Max10Hawkins,

 

Very sorry to hear about the connection issues you're experiencing. Smiley Sad

 

I have located your account and there does appear to be an issue with the equipment SNR.

 

I would, therefore, like to book a field engineer to take a closer look at this for you.

 

I have sent you a private message for us to discuss this further, which you can locate by clicking on the purple envelope icon near the top right corner of the Community page.

 

Hope to hear back from you soon,

 

Nat_J

 

 


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