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shodansauce
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High Latency and erratic ping numbers

Okay so this happens regardless of what it is or the time of day, it just starts (seemingly randomly)

 

I've been playing BF4 and keep randomly being kicked the latency gets so bad.

This is happening with everything however, not just gaming

 

Pinging www.google.co.uk [216.58.208.67] with 32 bytes of data:
Reply from 216.58.208.67: bytes=32 time=31ms TTL=52
Reply from 216.58.208.67: bytes=32 time=123ms TTL=52
Reply from 216.58.208.67: bytes=32 time=221ms TTL=52
Reply from 216.58.208.67: bytes=32 time=42ms TTL=52

 

This is the Tracert;

 

Tracing route to www.google.co.uk [216.58.208.67]
over a maximum of 30 hops:

  1    12 ms     8 ms    17 ms  routerlogin.net [192.168.0.1]
  2     *        *        *     Request timed out.
  3    43 ms    29 ms    26 ms  bagu-core-2b-xe-813-0.network.virginmedia.net [8
0.2.12.161]
  4     *        *        *     Request timed out.
  5    28 ms    25 ms    25 ms  leed-bb-1b-ae1-0.network.virginmedia.net [62.254
.42.122]
  6  2118 ms    24 ms    33 ms  tcl5-ic-3-ae0-0.network.virginmedia.net [62.253.
175.98]
  7    49 ms    30 ms    18 ms  233-14-250-212.static.virginm.net [212.250.14.23
3]
  8    22 ms    18 ms    30 ms  209.85.255.76
  9    30 ms    23 ms    20 ms  216.239.51.233
 10    26 ms    20 ms    25 ms  lhr14s27-in-f3.1e100.net [216.58.208.67]

 

So yeah, node 6 looks to be the culprit. Can anyone offer any assistance with this?

 

Cheers!

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shodansauce
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Re: High Latency and erratic ping numbers

Update:

 

So I've ran a few more trace routes and some are totally fine, with about 50ms being the worst reply. Others are a few thousand like above. There doesn't appear to be any obvious cause here.

 

Any help is greatly appreciated!

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shodansauce
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Re: High Latency and erratic ping numbers

Final update.

 

Literally friggin impossosible to do anything now, the connection is terrible. Can this be looked at please? It's pretty terrible that the connections is this unstable.

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shodansauce
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Re: High Latency and erratic ping numbers

Amazing to see this hasn't had a response! Literally had a more reliable connection when I was with BT, granted it was only about 5Mb's but at least they can deliver.

 

We're paying for 150Mb and periodically this drops to 2-10Mb's good job Virgin!

 

 

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Re: High Latency and erratic ping numbers

Hi Shodansauce,

 

We work through posts in date order but bumping your own post can push it further back on our lists so apologies for any late response.

Looking at your traceroute in the first post everything looks perfectly fine though I can see a spike in your ping results. I've checked your connection from this side and everything looks good from here too. Could you post the traceroutes that show high ms?

Also could you try the hub in modem mode and post another traceroute from this mode?


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false
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Re: High Latency and erratic ping numbers

Hi there,

I was wondering about moving to VM, but I need a stable ping as well... what is your internet connection please? And your London area?

Thanks Smiley Happy))
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