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Mrtrebor
On our wavelength
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High Jitter.

So for months now my connection has been up and down with jitter. Some days it's okay, but for the majority of the time it's 50+. As a gamer this is horrible and makes most game I play barely playable.

I know my downstream and upstream power levels are fine, and i've used my connection in Modem mode still the same, no doubt it's to many perople subscribed in the areas causing utilization issues, I see so many people complaining about it on here and not much seems to be getting done and then Virgin are rolling out higher speeds all the time, where is the logic?

It's getting really annoying now, nothing seems to be improving at all.

A tracert to google.

Tracing route to google.co.uk [216.58.198.195]
over a maximum of 30 hops:

1  7 ms 19 ms 31 ms 10.34.240.1
2  116 ms 62 ms 94 ms wolv-core-2b-xe-203-0.network.virginmedia.net [6
2. 253.73.233]
3 * * * Request timed out.
4  70 ms 50 ms 15 ms brhm-bb-1b-ae0-0.network.virginmedia.net [62.254
.42.106]
5  89 ms 164 ms 39 ms tele-ic-6-ae0-0.network.virginmedia.net [62.253.
175.102]
6  26 ms 17 ms 49 ms 74.125.48.188
7  44 ms 57 ms 67 ms 216.239.48.89
8  19 ms 26 ms 17 ms 216.58.215.193
9  56 ms 25 ms 36 ms lhr26s03-in-f3.1e100.net [216.58.198.195]

Trace complete.

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Mrtrebor
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Re: High Jitter.

Right now my connection is brilliant! Speed, ping and Jitter are all bliss. I don't know how this will perform during peak times, i'm expecting a little increase but, it shouldn't really be getting to the point where I can't do things like play CS:GO.

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Re: High Jitter.

Hi Mrtrebor,

 

I'm sorry to hear you're suffering high jitter on your connection, I can understand how frustrating that must be.

 

I've run some initial diagnostics, your hub and network segment both look great at the moment.  There are very slight spikes in usage on the network segment during peak times, but these aren't really sufficient to be causing the sort of problems you're describing.  

 

The traceroute provided doesn't really illustrate the issue either, sure there are some higher response times, it's likely that particular server hasn't prioritised ICMP packets and it takes a little longer to get a response, it's certainly not causing a knock-on effect to subsequent hops.  Could you set up a Broadband Quality Monitor to track the latency a little better?  This should give us a better idea of overall latency and see where problems are occurring.

 

Post that up once it's been running for 24-48 hours and we'll take a look.

Kev

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