So recently I have been suffering with large latency and high ping issues when playing on Heroes of the Storm. After having enough of the lag I created a support ticket asking for assitance with the lag, for this i submitted a traceroute, a pathping and a WinMTR test. I later recieved a response highlighting an issue with high ping connection to the server and a high ping to the ISP network. I was then told to show the entire traceroute to virgin which is the entire point of this post. Here is the traceroute -
No its done over a wired connection, the best way I have found resolving this issue is by instead me hosting the party, but this does not help when I am solo queuing into games strangely, it also causes long times for finding games and an overall slower join time.